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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Jollibee is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of Jollibee' competitors in the Saudi Arabia
An analysis of Jollibee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Brand's share of foot traffic reveals its competitive strength and customer preference in the Cafe & Restaurants industry.
Jollibee holds a leading market performance in Saudi Arabia with a percentile of 98, placing it in the top 2% of brands. This indicates a strong market presence compared to peers like مطعم رايق, اي في كافيه | IV cafe, مطعم البراك, Tikkaway, Dannoun restaurant and Wingstop View Mall, which are within a similar percentile range.
CSAT reflects customer loyalty. Monitoring CSAT helps improve service, retain patrons, and attract new ones by addressing concerns and enhancing experiences.
Overall customer satisfaction for Jollibee in Saudi Arabia is 70%, a decrease of 21.8 percentage points year-over-year. Satisfaction varies by region: Eastern Province shows 88%, Riyadh Region 66%, and Makkah Region 56%. The trend from April to June 2025 shows fluctuating CSAT scores, with a recent dip indicating potential areas for service improvement.
Average check reveals spending habits. Tracking this helps optimize pricing strategies, menu offerings, and promotional campaigns for revenue growth.
The average check for Jollibee in Saudi Arabia is 64 SAR, a 15.2% increase year-over-year. Regional data shows Makkah Region with the highest average check at 67.5 SAR. A rising trend from April to June 2025 indicates customers are spending more per visit.
Outlet count shows market reach. Tracking expansion aids strategic decisions on resource allocation and brand presence across diverse regions.
Jollibee has a total of 11 outlets in Saudi Arabia. Riyadh and Makkah Regions each have 4 outlets, followed by Eastern Province with 2, and Medina Province with 1. This distribution indicates a strategic focus on key urban centers within Saudi Arabia.
Competitor visitation reveals brand positioning. Tracking shared customer interests aids targeted marketing and service differentiation strategies.
Jollibee's customers in Saudi Arabia also frequent Al Baik (14.74%), McDonald's (13.46%), KFC (10.26%), Dunkin' (9.62%), and Starbucks (7.05%). This cross-visitation data suggests these brands are Jollibee's main competitors, sharing a portion of the same customer base.
Traffic workload reveals peak times. Tracking hourly traffic volume aids efficient staffing, inventory management, and service optimization.
Peak traffic at Jollibee in Saudi Arabia occurs between 17:00 and 20:00, with the highest workload recorded at 18:00. Traffic gradually increases from 07:00, highlighting the need for increased staffing and resources during peak hours. Traffic is minimal between 01:00 and 05:00.
Consumer segments enable targeted ads. Understanding these mixes helps align marketing with preferences, improving engagement and campaign effectiveness.
Jollibee's consumer base in Saudi Arabia shows a high affinity for women (88 index), and an over-representation of men (105 index). Additionally, Gen X (211 index), Gen Y (29 index), and Gen Z (543 index) are present. This data suggests high Gen Z engagement, informing tailored marketing efforts.