Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Jack's Bagels is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Jack's Bagels performance in the South Africa and how they change over time
See what factors influence Jack's Bagels performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Jack's Bagels' competitors in the South Africa
An analysis of Jack's Bagels' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference, indicating brand's share of foot traffic.
Jack's Bagels is a leading brand with a market performance percentile of 98 in South Africa's Cafe & Restaurants industry. This shows a strong market standing relative to competitors like The Waffle House, Saint Restaurant, Beira Alta, JARRYDS Brunch & Bistro, Knysna Oyster Company and Ambiance Restaurant, all positioned in the same high percentile range.
CSAT measures how happy customers are with their experience. High CSAT often correlates with loyalty and positive word-of-mouth.
Overall customer satisfaction for Jack's Bagels is 80%, a decrease of 11 percentage points year-over-year. CSAT varies by state, with Gauteng having the highest (89%) and Eastern Cape the lowest (66%). This decline warrants attention to identify and address factors impacting customer happiness across different locations.
Average check indicates how much customers spend per visit. Tracking it helps optimize pricing and identify upselling opportunities.
The overall average check for Jack's Bagels is 119.90 ZAR, a decrease of 12.80% year-over-year. Western Cape has the highest average check at 139.60 ZAR, while Gauteng records 103.00 ZAR. The decrease may suggest changes in customer spending habits or menu preferences requiring further investigation.
Outlet count shows brand's physical presence. More outlets increase accessibility and potential customer reach.
Jack's Bagels has varying numbers of outlets across South African states. Eastern Cape leads with 9 outlets, followed by Western Cape (7), Gauteng (4), and Free State (1). The distribution highlights key markets and potential areas for expansion to enhance brand presence.
Knowing key competitors and customer overlap allows strategic positioning and targeted marketing efforts.
The top competitors for Jack's Bagels, based on customer cross-visitation, are Seattle Coffee Company, Nando's, and KFC (all at 11.32%), followed by McDonald's (9.43%) and Spur (5.66%). This suggests that Jack's Bagels customers also frequent these establishments, highlighting potential competitive pressures and opportunities for differentiation.
Traffic workload by hour reveals peak times, aiding in staffing and resource allocation for optimal service.
Jack's Bagels experiences peak traffic between 8:00 AM and 12:00 PM, with the highest workload at 11:00 AM (68.87%). Traffic starts increasing at 6:00 AM, rises significantly at 7:00 AM, and decreases after 12:00 PM. This pattern is useful for planning staff levels and promotions during busy hours.