Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Herfy is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Herfy performance in the Saudi Arabia and how they change over time
See what factors influence Herfy performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of Herfy' competitors in the Saudi Arabia
An analysis of Herfy' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Herfy's market performance is in the top 1% within the Cafe & Restaurants industry in Saudi Arabia, indicating a leading position. This high percentile reflects a strong market presence and customer preference compared to peers like Pizza Hut, طعمية السلطان, Namq Cafe, Raising Cane's Chicken Fingers, اصل البرجر TBO, and Steak House, who also share this top-tier market standing.
Customer satisfaction reflects brand perception. Tracking this metric helps improve service and retain customers by addressing concerns effectively.
Herfy's overall customer satisfaction in Saudi Arabia is 38%, a decrease of 13.5 percentage points year-over-year. Satisfaction varies by region, with Ḥa'il Province showing the highest satisfaction at 56%, while other regions like Tabuk and Medina Province show lower scores. The trend from April to June 2025 shows a slight increase in CSAT, but overall satisfaction remains relatively low.
Average check reveals spending habits. Monitoring this KPI allows optimizing pricing strategies and identifying revenue growth opportunities.
The overall average check for Herfy in Saudi Arabia is 52.9 SAR, a 1.4% increase year-over-year. Medina Province has the highest average check at 62.1 SAR. The average check has slightly decreased from April to June 2025, indicating potential shifts in customer spending or menu preferences.
Outlet count indicates market presence. Monitoring this metric helps assess expansion efforts and geographic coverage within the industry.
Herfy has a total of 147 outlets in the Riyadh Region, dominating its presence in Saudi Arabia. The Eastern Province follows with 58 outlets. The number of outlets in each region indicates Herfy's strategic focus on Riyadh and the East, reflecting market penetration and regional investment.
Identifying competitors reveals market dynamics. Analyzing this helps refine strategies and understand customer choices within the Cafe & Restaurants sector.
Herfy's top competitors in Saudi Arabia are McDonald's (17.31%), Al Baik (13.41%), Kudu (12.52%), Dunkin' (12.32%), and KFC (9.45%), based on cross-visitation data. A significant percentage of Herfy's customers also visit these brands, highlighting the competitive landscape and shared customer base.
Traffic workload identifies peak hours. Analyzing this metric helps optimize staffing and resource allocation for enhanced customer experience.
Herfy experiences the highest traffic workload between 22:00 and 23:00 (67.66% and 68.93% respectively). Traffic gradually increases from 6:00, peaking in the late evening, and drops to its lowest in the early morning hours. This shows when it's necessary to maximize the staff and resources.
Consumer segment analysis informs marketing. Understanding gender and generational affinity helps tailor strategies and enhance engagement effectively.
Herfy's customer base in Saudi Arabia shows a high affinity for women (67% representation based on the index) and overrepresentation for Gen Y (115%) and Gen Z (143%) segments, while Gen X is underrepresented (28%). It means that customers from women, Gen Y and Gen Z are more inclined to choose Herfy.