Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Harvey's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Harvey's performance in the Canada and how they change over time
See what factors influence Harvey's performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Harvey's' competitors in the Canada
An analysis of Harvey's' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance indicates brand strength, reflecting customer preference and competitive positioning within the Cafe & Restaurants industry.
Harvey's, with a Market Performance percentile of 99, is a leading brand in Canada's Cafe & Restaurants industry. This high percentile indicates a strong market presence relative to peers like Domino's Pizza, Starbucks, Osmow's Shawarma, Popeyes Louisiana Kitchen, Montana's BBQ & Bar, and Swiss Chalet, all positioned in the same top-tier percentile range.
Customer Satisfaction (CSAT) reflects brand perception. Monitoring CSAT helps understand customer loyalty, informing improvements in service and offerings.
Harvey's boasts an overall CSAT of 84%, a 0.7pp increase year-over-year, suggesting improved customer sentiment. CSAT varies by location: Newfoundland and Labrador & New Brunswick show the highest CSAT (89%), followed by Prince Edward Island (88%), Ontario (86%), and Nova Scotia (83%).
Average Check tracks customer spending per visit. This KPI impacts revenue, informing pricing and promotional strategies for increased profitability.
Harvey's average check is CAD 19.5, a 2.4% decrease year-over-year. Average check varies by province, with Quebec at CAD 20.40 and Alberta at CAD 18.60. Declining average check may require menu or promotional adjustments.
Number of Outlets reflects market penetration and brand reach. Tracking outlet distribution informs expansion strategies and revenue potential.
Harvey's has a total of 297 outlets in Canada. The majority are in Ontario (200), followed by Quebec (51), and Alberta (18). Geographical distribution suggests expansion opportunities in provinces with fewer locations.
Competitive analysis identifies key market rivals. Cross-visitation data reveals brands competing for the same customer base, guiding differentiation strategies.
Harvey's main competitors in Canada, based on cross-visitation, are Tim Hortons (18.86%), McDonald's (14.89%), and Swiss Chalet (9.42%). A&W Canada (6.56%) and Subway (5.27%) also compete. Understanding customer overlap informs targeted marketing and brand differentiation.
Traffic Workload reveals peak operational times. Analyzing hourly traffic helps optimize staffing, manage resources, and improve customer experience.
Harvey's experiences peak traffic between 12:00 PM and 6:00 PM, with the highest workload hours at 12:00 PM (63.47%), 1:00 PM (63.97%), and 6:00 PM (63.43%). Low traffic occurs between 3:00 AM and 7:00 AM, indicating opportunities for operational adjustments.
Consumer segment analysis is key for targeting marketing and positioning. Gender and generation mix reveal preferences and allow tailored communication.
Harvey's customer base consists of 89% women (Affinity Index is -11.45 below average) and 108% men (Affinity Index is 7.67 above average). By generation, Gen X has 122% (Affinity Index is 21.77 above average), Gen Y has 87% (Affinity Index is -12.52 below average) and Gen Z has 91% (Affinity Index is -9.44 below average).