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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hard Rock Cafe is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hard Rock Cafe performance in the Portugal and how they change over time
See what factors influence Hard Rock Cafe performance in the Portugal and how they change over time
Available by subscription
Available by subscription
An analysis of Hard Rock Cafe' competitors in the Portugal
An analysis of Hard Rock Cafe' competitors in the Portugal
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's foot traffic share, showing competitive strength and customer preference within the Cafe & Restaurants industry.
Hard Rock Cafe in Portugal ranks in the top 1% (99th percentile), indicating a leading market position. This signifies strong customer preference. Performance peers like Adega Da Mó, Alforno Madeira, The Coffee, O Bessa, Restaurante Mercearia and Cervejaria Ramiro share a similar position.
Customer satisfaction is a key indicator of brand perception, loyalty, and overall business health, influencing repeat business and positive word-of-mouth.
Hard Rock Cafe's overall customer satisfaction (CSAT) is 80%, a 3.4 percentage point increase year-over-year, showing improved customer experience. Lisbon shows 81% CSAT and Porto 75%, both with increasing satisfaction. CSAT fluctuates from 83% in April to 75.84% in June 2025.
Average check reflects customer spending habits and menu pricing effectiveness, directly impacting revenue and profitability per transaction.
The overall average check for Hard Rock Cafe in Portugal is 29.2 EUR, a 5.6% increase year-over-year, suggesting customers are spending more per visit. Lisbon has an average check of 31.4 EUR, while Porto's is 23 EUR. The average check value varied from 27.36 EUR to 30.71 EUR between April and June 2025.
Outlet count indicates brand's presence and market coverage, affecting accessibility and overall revenue potential in different locations.
Hard Rock Cafe has one outlet each in Porto and Lisbon, Portugal. This indicates a focused presence in these key cities, with potential for expansion to increase market coverage.
Competitor analysis identifies key players and overlap in customer base, informing strategies to differentiate and strengthen market position.
Hard Rock Cafe's customers in Portugal also frequently visit McDonald's (10.96%), Pastéis de Belém (9.30%), Time Out Market Lisboa (7.97%), Casa Portuguesa do Pastel de Bacalhau (3.32%), and Burger King (3.32%), suggesting shared customer interests and alternative dining choices.
Understanding traffic workload by hour optimizes staffing, promotions, and resource allocation to match peak demand and improve customer experience.
Hard Rock Cafe's traffic workload in Portugal peaks between 18:00 and 21:00, reaching a high of 59.36% at 21:00. Traffic is minimal between 0:00 and 11:00, indicating operational focus on lunch, dinner, and evening hours.
Analyzing consumer segments by gender and generation enables targeted marketing, enhancing relevance and engagement with specific demographic groups.
Women are over-represented with an affinity index of 89, while men are slightly over-represented, with an affinity index of 107. Gen X (135) and Gen Z (128) show high affinity, while Gen Y (72) is under-indexed.