Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hap Chan is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Hap Chan performance in the Philippines and how they change over time
See what factors influence Hap Chan performance in the Philippines and how they change over time
Available by subscription
Available by subscription
An analysis of Hap Chan' competitors in the Philippines
An analysis of Hap Chan' competitors in the Philippines
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hap Chan holds a leading market position at the 98th percentile, placing it in the top 2% of brands in the Philippines' cafe and restaurant industry. This indicates strong brand preference and competitive strength. Peers at similar level: Seattle's Best Coffee, Greyhound Cafe Eastwood, Bornga, Kapihan ni Gunyong - SVD Branch, BOHOL DON PANGLAO SAMGYUPSAL & PREMIUM KOREAN BBQ 보홀돈, Wolfgang's Steakhouse.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand image, and revenue. Higher CSAT often correlates with repeat business.
Hap Chan's overall customer satisfaction is 56%, a 1.8 percentage point increase year-over-year. CSAT varies by region, with Metro Manila showing 72% and Central Luzon 57%. This indicates opportunities to improve satisfaction in specific regions.
Average check reveals how much customers spend per visit, informing pricing and promotions. Monitoring trends helps optimize revenue strategies.
Hap Chan's overall average check is PHP 877.1, a slight decrease of 0.9% year-over-year. Average check varies by region, with Central Luzon at PHP 1.4K and Metro Manila at PHP 783.3. The data indicates a potential focus on increasing order values.
Outlet count reflects brand reach and expansion strategy. It indicates market penetration and potential accessibility for customers.
Hap Chan has a total of 95 outlets. Metro Manila has the highest number of outlets (43), followed by Calabarzon (23) and Central Luzon (12). Most of the outlets are in Metro Manila.
Analyzing competitors shows customer preferences. It helps to improve the offerings and strategize based on market leaders' insights.
Hap Chan's top competitors based on customer cross-visitation are McDonald's (30.65%), Jollibee (22.58%), and Starbucks (17.74%). Gerry's Grill and Mang Inasal share the same cross visitation of 6.45%. This suggests a competitive landscape dominated by fast-food and coffee chains.
Traffic workload analysis shows busy hours, enabling effective staffing and resource allocation to optimize customer experience.
Hap Chan experiences peak traffic between 12:00 and 19:00, with the highest workload around 13:00 (60.53%). There is almost no traffic between 0:00 and 6:00. This highlights the need for adequate staffing during peak hours.
Understanding demographics aids targeted marketing. Gender and generation insights optimize product offerings and messaging for different groups.
Hap Chan's customer base shows higher affinity for women (76% relative to 100% average representation) and a significant representation from Gen X (265%). Gen Y stands at 68%, and Gen Z is at 81%. Gen X has the highest affinity.