Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gourmet Latte is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Gourmet Latte performance in the United States and how they change over time
See what factors influence Gourmet Latte performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Gourmet Latte' competitors in the United States
An analysis of Gourmet Latte' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Gourmet Latte's market performance is at the 96th percentile in the United States, indicating a leading position. This means Gourmet Latte captures more customer traffic than 96% of its peers. Peers in a similar position include Evil Czech Brewery and Public House, Capone's Coal Fired Pizza, The Turtle Club, Tio's Tacos, Wingeats, and Cowboys & Angels Speakeasy Cocktail Parlor.
Customer Satisfaction (CSAT) measures how well the brand meets customer expectations, directly impacting loyalty and revenue.
Gourmet Latte's overall CSAT is 69%, a decrease of 7 percentage points year-over-year. In Washington, CSAT is 68%, also down by 8 percentage points. The CSAT has fluctuated over the last three months, increasing to 84.62% in June after a low of 55.81% in April. The fluctuations indicate potential variability in customer experience.
Number of Outlets indicates brand reach and market presence, impacting customer convenience and market share.
Gourmet Latte has 21 outlets in Washington and 1 in Florida. The distribution of outlets is heavily concentrated in Washington. Expanding to other states can improve market presence.
Understanding competitors helps refine strategies, identify market opportunities, and improve competitive positioning.
The top competitors for Gourmet Latte, based on customer cross-visitation, are Starbucks (12.5%), Olive Garden Italian Restaurant (6.25%), Mercurys Coffee Co. (6.25%), Wendy's (6.25%), and Dough Zone Dumpling House (6.25%). Starbucks accounts for a sizable portion of cross-visitation.
Traffic workload reveals peak hours, aiding staffing and resource allocation for optimal customer service.
Traffic workload is highest between 7 AM and 9 AM, peaking at 72.67% at 9 AM. Traffic starts increasing at 4 AM, reaching 62.69% by 7 AM. This data informs decisions on staffing and resource allocation during peak hours.
Consumer segments highlight key demographics, enabling targeted marketing and improved product/service relevance.
Women show high affinity (109%) for Gourmet Latte, while men are under-indexed (93%). Gen X (137%) also demonstrate high affinity, and Gen Z (38%) is under-indexed. This indicates that Gen X women are a primary demographic.