Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gelatissimo is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Gelatissimo performance in the Australia and how they change over time
See what factors influence Gelatissimo performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Gelatissimo' competitors in the Australia
An analysis of Gelatissimo' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference in the Cafe & Restaurants industry.
Gelatissimo, with a market performance percentile of 99, is a leading brand in Australia's Cafe & Restaurants sector. This high percentile indicates a strong market standing relative to its competitors: Bella Venezia Restaurant & Bar, Aangan, Ssam Korean BBQ, 500 Degrees Restaurant, SMOKIN JOE'S PIZZA & GRILL, Mach 2.
Customer satisfaction (CSAT) reflects customer happiness, which impacts brand loyalty, advocacy, and ultimately, revenue and positive brand perception.
Gelatissimo's overall CSAT is 88%, a decrease of 5.4 percentage points year-over-year. CSAT varies by state: New South Wales shows 91%, Queensland and South Australia 86% each, and Victoria shows the lowest at 85%. Decreasing customer satifaction across all states might indicate emerging issues that should be addressed.
Outlet count reflects brand reach, market presence and potential revenue streams, affecting brand visibility and customer accessibility.
Gelatissimo has 50 outlets in Australia. Queensland has the most with 20 outlets, followed by New South Wales with 17. Other states include South Australia (5), Victoria (4), Australian Capital Territory (3) and Western Australia (1).
Competitor analysis identifies key rivals, aiding strategic positioning and highlighting areas for competitive advantage and market share growth.
The top competitors Gelatissimo's customers also visit are: McDonald's (9.87%), Hungry Jack's Burgers (3.95%), Betty's Burgers (3.29%), The Coffee Club (2.63%), and Grill'd (2.63%). McDonald's has a significantly higher cross-visitation rate.
Understanding peak hours optimizes staffing, inventory, and promotions, maximizing efficiency and customer satisfaction during busy times.
Gelatissimo's traffic workload peaks between 10 AM and 8 PM, with the highest traffic observed between 6 PM and 8 PM. Traffic is minimal during early morning hours. Staffing and resources should be allocated to match peak demand.
Understanding segments enables targeted marketing, tailored product offerings, and optimized positioning to resonate with key customer groups.
Gelatissimo customers show a high affinity for women (101% index), and a very high affinity for Gen X (153% index). The affinity index for Gen Y is 100%. Gen X is overrepresented. The index does not describe the number of customers of that segment.