Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Florence Coffee Company is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Florence Coffee Company performance in the United States and how they change over time
See what factors influence Florence Coffee Company performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Florence Coffee Company' competitors in the United States
An analysis of Florence Coffee Company' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in its industry.
Florence Coffee Company's MARKET PERFORMANCE percentile is 97, indicating a leading position. This signifies a strong market presence and customer preference, placing it in the top 3% of brands. Performance peers include Lobster Trap Restaurant, Forum Social House, Amici's East Coast Pizzeria, Halal-N-Out, Adelphia Restaurant & Events, and Proper Fish. This high percentile suggests Florence Coffee Company outperforms most competitors in attracting customers.
Customer satisfaction (CSAT) reflects brand perception. Monitoring CSAT helps improve service, retain customers, and drives long-term growth.
Florence Coffee Company's overall CSAT is 67%, a decrease of 10.1 percentage points year-over-year. In Montana, CSAT is also 67% with a similar decrease. This indicates a potential decline in customer perception and service quality that requires attention. The CSAT trend shows a fluctuating pattern, with a peak in June 2025, suggesting possible areas for improvement.
Outlet count indicates market presence and expansion. Tracking outlets help understand brand reach and growth in specific regions.
Florence Coffee Company has 23 outlets in Montana. This represents the entirety of the current data set, suggesting all measured locations are within this state. The consistent outlet count indicates a stable physical presence without recent expansion or reduction.
Analyzing competitors is crucial. It helps understand market dynamics, identify threats, and refine competitive strategies for growth.
Florence Coffee Company's top competitors include Starbucks, Wendy's, Copper Mountain Coffee, McDonald's, and MacKenzie River Pizza, Grill & Pub. Starbucks, Wendy's, Copper Mountain Coffee, and McDonald's share a cross-visitation rate of 6.45%, while MacKenzie River Pizza, Grill & Pub has a rate of 4.84%. This indicates shared customer interest and a need to differentiate offerings.
Traffic workload by hour helps optimize staffing and promotions, maximizing efficiency during peak times and driving sales.
Florence Coffee Company experiences peak traffic between 8:00 AM and 10:00 AM, with the highest workload at 9:00 AM (65.55%). Traffic is minimal between 7:00 PM and 5:00 AM. Staffing and promotional efforts should be concentrated during peak hours to optimize customer service and drive sales. The data suggests a significant morning rush.
Consumer segments inform targeted strategies. Understanding gender and generational mix enables tailored marketing and product positioning.
Florence Coffee Company's customer base shows a high affinity towards women (index 129) and Gen X (index 142). Men are under-indexed (index 75), as are Gen Y customers (index 66). Gen Z shows a near-average representation (index 104). This suggests marketing and product strategies should cater to the preferences of women and Gen X, with potential opportunities to better engage men and Gen Y.