Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
dipndip is in the top 17% of brands
Sample of brands in the same percentile
See what factors influence dipndip performance in the South Africa and how they change over time
See what factors influence dipndip performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of dipndip' competitors in the South Africa
An analysis of dipndip' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand strength, reflecting customer preference and competitive positioning within the Cafe & Restaurants industry.
dipndip's MARKET PERFORMANCE percentile is 83 in South Africa, indicating an above-average market position. This means dipndip captures more foot traffic than the majority of its competitors. Performance peers within the same percentile are: The Burner, 22 Church Street Restaurant Montagu, La Vie Lente, Swan Café, Peron Peron Argentinian Grill, Cosmo View Sports Bar.
Customer satisfaction reveals the loyalty and advocacy a brand fosters, influencing repeat business and positive word-of-mouth referrals.
dipndip's overall customer satisfaction (CSAT) is 64% in South Africa, a decrease of 20.1 percentage points year-over-year. In the Western Cape, CSAT is also 64%, reflecting a similar decrease. This indicates a significant decline in customer happiness and necessitates investigating the underlying causes to improve service and offerings.
The number of outlets indicates a brand's reach and expansion, reflecting its ability to penetrate the market and serve a broader customer base.
dipndip has 1 outlet in the Western Cape, South Africa. This indicates a limited presence in the market. Expansion strategies may be considered to increase market penetration and brand visibility.
Competitor analysis identifies key rivals and their strategies, enabling a brand to refine its own approach and gain a competitive edge.
dipndip's top competitors based on customer cross-visitation in South Africa are: Spur (42.86%), Ocean Basket (14.29%), Ciao Pizza (14.29%), RocoMamas (14.29%), and Sultan Sheesha (14.29%). This shows that dipndip customers also frequent these brands, providing insights into shared customer preferences and potential competitive threats.
Traffic workload distribution highlights peak hours, enabling efficient staffing and resource allocation to maximize customer service.
dipndip's peak traffic workload occurs between 12:00 and 16:00, reaching its highest point around 14:00 (85.86%). Minimal traffic is observed between 21:00 and 09:00. This data indicates when dipndip experiences the highest customer volume and requires optimal staffing levels.