Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
dipndip is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence dipndip performance in the Malaysia and how they change over time
See what factors influence dipndip performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of dipndip' competitors in the Malaysia
An analysis of dipndip' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
dipndip's Market Performance in Malaysia is at the 98th percentile, indicating a leading position in the Cafe & Restaurants industry. This signifies strong competitive strength and high customer preference, placing it in the top 2% of brands. Performance peers include Din Fung Kee Hainan Kopitiam, THAMP 泰营, Restoran Jaring Malay Restaurant, RESTORAN BAKAWALI SHELLOUT, Banana Bistro, and Marutama Ramen, all within the same percentile range.
Customer satisfaction (CSAT) measures how well dipndip's products/services meet customer expectations. Increased CSAT often correlates with increased customer loyalty.
dipndip's overall customer satisfaction in Malaysia is 88%, up by 13.4 percentage points year-over-year, indicating a significant improvement. Selangor shows the highest CSAT at 91% with a growth of 22.9 percentage points, followed by Kuala Lumpur at 88% with 14.1 percentage points growth and Johor with 83% and 2.1 percentage points growth. The CSAT dynamic data shows fluctuations between 78.95% and 91.07%.
Average check (or average transaction value) indicates how much customers spend per visit, crucial for revenue insights and strategic pricing.
dipndip's overall average check in Malaysia is 47.7 MYR, a decrease of 16.8% year-over-year. Kuala Lumpur has the highest average check at 55.9 MYR, while Johor's is 47.9 MYR and Selangor's is 39.6 MYR. The average check dynamic data shows fluctuations between 39 MYR and 60 MYR.
Number of outlets indicates brand's physical presence and market coverage. Expansion can drive revenue, but requires capital and strong logistics.
dipndip has 4 outlets in Kuala Lumpur, 3 in Selangor, and 2 in Johor, showing its physical presence in key states of Malaysia. The distribution indicates a stronger presence in Kuala Lumpur compared to other regions.
Analyzing top competitors helps dipndip benchmark performance, identify threats, and refine its competitive strategies and marketing efforts.
dipndip's top competitors in Malaysia, based on customer cross-visitation, are McDonald's (8.16%), TGI Fridays (6.12%), The Chicken Rice Shop (4.08%), Ayam Gepuk Pak Gembus (4.08%), and Burger King (4.08%). This data indicates customers who visit dipndip also frequent these fast-food and casual dining restaurants.
Traffic workload by hour shows peak activity periods, enabling dipndip to optimize staffing and resource allocation for enhanced customer experience.
dipndip's traffic workload in Malaysia peaks between 10:00 AM and 9:00 PM, with the highest activity around 5:00 PM (57.09%). Traffic is minimal between midnight and 9:00 AM. This information is vital for staffing and resource management.
Understanding consumer segments by gender and generation informs targeted marketing. Tailored strategies resonate better, improving ROI and brand connection.
dipndip's customer base shows a high affinity towards women (84 affinity index) and an over-representation of Gen Y (152 affinity index) in Malaysia. Gen Z shows 64 affinity index. This suggests that marketing efforts could be tailored to better engage Gen Y and understand reasons of unaffinity of Gen Z.