Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Costa Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Costa Coffee performance in the United Arab Emirates and how they change over time
See what factors influence Costa Coffee performance in the United Arab Emirates and how they change over time
Available by subscription
Available by subscription
An analysis of Costa Coffee' competitors in the United Arab Emirates
An analysis of Costa Coffee' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand share, reflecting competitive strength and customer preference in the Cafe & Restaurants industry.
Costa Coffee holds a leading position with a market performance percentile of 99 in the UAE. This indicates a strong competitive standing. Performance peers within the same percentile range include Karachi Darbar, carpo, AlSafadi Restaurant DIFC, Domino's Pizza, Arabian Tea House Restaurant & Cafe - Jumeirah Public Beach, Dubai, and Roasters Specialty Coffee House.
CSAT reflects brand perception and loyalty, directly impacting revenue and long-term sustainability by understanding customer needs.
Costa Coffee exhibits strong customer satisfaction in the UAE, with an overall CSAT score of 84%, a 6.4 percentage point increase year-over-year. Sharjah Emirate leads with 87%, followed by Abu Dhabi Emirate (86%) and Dubai (81%). CSAT trended between 79.17% and 86.14% from April to June 2025.
Average check is a key revenue indicator, showing how much customers spend per visit and informing pricing and marketing strategies.
The overall average check for Costa Coffee in the UAE is 53.4 AED, an 11% increase year-over-year. Dubai has the highest average check at 56.2 AED. Average check trended between 47.78 AED and 63.16 AED from April to June 2025.
Outlet count indicates market presence, expansion strategy, and accessibility, which drives revenue and brand visibility.
Costa Coffee has 108 outlets in Dubai, 26 in Abu Dhabi Emirate, 6 in Sharjah Emirate, and 4 in Ras al-Khaimah in the UAE.
Analyzing competitors reveals market dynamics, identifies opportunities, and enables strategic positioning against key players.
Costa Coffee's top competitors in the UAE, based on cross-visitation, are Starbucks (11.49%), McDonald's (7.76%), KFC (5.59%), Tim Hortons (4.04%), and Burger King (3.42%).
Traffic workload by hour optimizes staffing, resource allocation, and marketing to meet customer demand efficiently.
Costa Coffee's traffic workload in the UAE peaks between 17:00 and 18:00 (50.15%), with lower traffic between 1:00 and 5:00 (around 11-12%).
Consumer segment analysis allows targeted marketing and product development by understanding demographic preferences and behaviors.
Costa Coffee's consumer base shows high affinity among women (98 Index) and an over-representation among Gen X (153 Index). There is also a slightly higher representation among men (101 Index). Gen Y (93 Index) and Gen Z (65 Index) show lower affinity.