Book a demo—
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions

Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Cold Stone Creamery is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Cold Stone Creamery performance in the India and how they change over time
See what factors influence Cold Stone Creamery performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Cold Stone Creamery' competitors in the India
An analysis of Cold Stone Creamery' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand’s share of foot traffic, indicating competitive strength and customer preference in the industry.
Cold Stone Creamery holds a market performance percentile of 95 in India's cafe & restaurant industry, positioning it as a leading brand. This high percentile suggests strong customer preference and competitive success. Performance peers include New Poona Boarding House, Chika ...A Coffee Collective, Frat house, Royal Rajwadi Restaurant, TOY BOY, and Jayaram Bakery and Restaurant.
Customer satisfaction reflects brand perception, impacting loyalty and growth. Tracking CSAT helps identify areas for improvement and maintain competitive advantage.
Cold Stone Creamery's overall customer satisfaction (CSAT) is 76%, a 0.9 percentage point increase year-over-year. Karnataka shows high CSAT at 86% with significant growth, while Kerala's CSAT is 66% with a decline. CSAT fluctuates monthly, peaking in April 2025 and declining by June 2025.
Outlet count reflects brand reach and market presence. Growth in outlet numbers indicates expansion and increasing accessibility for customers.
Cold Stone Creamery has a limited number of outlets in India. Karnataka has 4 outlets, Kerala has 3, Delhi has 1, and Uttar Pradesh has 1. This distribution shows a concentrated presence in specific regions with potential for expansion.
Identifying competitors highlights the competitive landscape. It enables strategic positioning and helps Cold Stone Creamery understand and address competitive threats.
The top competitors based on customer cross-visitation include The Rameshwaram Cafe, Domino's Pizza, Indian Coffee House, Costa Coffee and Toscano. Each competitor shares an 8% customer overlap, indicating shared customer preferences within the cafe & restaurant sector.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures adequate service, enhancing customer experience and operational efficiency.
Cold Stone Creamery experiences peak traffic between 6 PM and 10 PM, with the highest workload at 58.10% at 10 PM. Traffic is minimal during early morning hours, with a smaller peak at 11.65% at midnight.
Consumer segment analysis is crucial for tailoring marketing and product strategies to meet the specific needs and preferences of different demographics.
Women (affinity index 116) are overrepresented among Cold Stone Creamery consumers, while men (affinity index 95) are slightly underrepresented. Gen X (affinity index 227) shows the highest affinity, followed by Gen Z (affinity index 105). Gen Y (affinity index 79) shows lower affinity.