Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Costa Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Costa Coffee performance in the India and how they change over time
See what factors influence Costa Coffee performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Costa Coffee' competitors in the India
An analysis of Costa Coffee' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength and customer preference, indicating competitive success within the cafe industry.
Costa Coffee's market performance is at the 99th percentile, making it a leading brand. This indicates a strong market position relative to competitors like Tasty Food Point, Blue Moon Hampi Delight Motel & Restaurant, Milestone, Feranoz | Film Nagar, 19th Century A unit of Royal Arc Hospitality, and CoalSpark Restaurant, all positioned at the 99th percentile.
Customer satisfaction (CSAT) reflects loyalty and brand perception, crucial for retention and positive word-of-mouth.
Costa Coffee's overall CSAT is 81%, a 7.7 percentage point increase year-over-year. Uttar Pradesh shows the highest CSAT at 91%, while Karnataka's CSAT decreased to 80%. The trend from April to June 2025 shows stable to slightly increasing customer satisfaction.
Average check indicates customer spending habits and pricing strategy effectiveness, driving revenue insights.
The overall average check for Costa Coffee is 621.6 INR, a 2.2% decrease year-over-year. Rajasthan has the highest average check at 966.7 INR. The average check fluctuated between 603.17 INR and 642.5 INR from April to June 2025.
Outlet count signifies market presence and expansion, influencing brand accessibility and revenue potential.
Costa Coffee has the most outlets in Haryana (33), followed by Uttar Pradesh (29) and Delhi (22). This distribution highlights key regions for Costa Coffee's presence in India.
Competitor analysis reveals customer preferences and market dynamics, guiding competitive strategies.
Costa Coffee's customers also frequently visit Pizza Hut (9.40%), Starbucks (6.84%), McDonald's, Haldiram's, and KFC (all 5.13%). This cross-visitation data highlights key competitors attracting similar customer segments.
Traffic workload analysis by hour helps optimize staffing and resource allocation to meet customer demand.
Costa Coffee experiences peak traffic between 10 AM and 8 PM, with the highest workload around 5 PM to 6 PM. The lowest traffic occurs between midnight and 5 AM, informing staffing needs during those hours.
Understanding consumer segments informs targeted marketing, enhancing relevance and engagement.
Costa Coffee's customer base has a higher affinity among women (106) compared to men (98). Gen X shows high affinity (133) compared to Gen Y (92) and Gen Z (94), highlighting the importance of different generational marketing strategies.