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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coffee World is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Coffee World performance in the Thailand and how they change over time
See what factors influence Coffee World performance in the Thailand and how they change over time
Available by subscription
Available by subscription
An analysis of Coffee World' competitors in the Thailand
An analysis of Coffee World' competitors in the Thailand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference, reflecting a brand's share of foot traffic within its industry.
Coffee World holds the 96th percentile in Thailand's Cafe & Restaurants industry, indicating a leading market position. This signifies strong customer preference and competitive advantage. Performance peers in the same percentile include COCOA XO, Basil Thai Kitchen, Baan Buri Café & Restaurant, ขนมจีนไหหลำโกหลุ่น KoLun Hainanese Noodles, Funk Do Chill - ร้านนั่งชิล, and Eightfold.
Customer satisfaction (CSAT) is vital as it shows customer loyalty and influences brand reputation and repeat business.
Coffee World's overall CSAT is 56%, a significant decrease of 37.2 percentage points year-over-year. Phuket Province shows a CSAT of 0%, a decrease of 85.7 percentage points. CSAT fluctuated from 36.84% in April 2025 to 94.44% in May, then decreased to 85.71% in June. These indicate areas needing immediate customer experience improvements.
Outlet count indicates brand reach and market presence, directly impacting accessibility and potential customer base.
Coffee World has outlets in multiple provinces. Chon Buri Province leads with 4 outlets. Phuket, Pathum Thani and Samut Prakan Provinces each have 2. Songkhla, Rayong, Udon Thani, Nakhon Ratchasima, Nonthaburi, and Surat Thani Provinces each have 1. This distribution highlights key market areas.
Identifying competitors helps refine strategies and strengthens market positioning.
Coffee World's top competitors based on cross-visitation are Suki Teenoi, KFC, and Swensen's (all at 13.33%), followed by Café Amazon and Ohkajhu (both at 10%). These brands appeal to a similar customer base and can be benchmarks for strategic initiatives.
Traffic workload patterns show peak hours, enabling staffing and marketing resource optimization.
Coffee World experiences peak traffic workload between 10 AM and 6 PM, with the highest workload observed between 12 PM and 3 PM (around 57%). Workload is minimal from midnight to 6 AM. Staffing and promotions should align with these high-traffic periods.
Understanding consumer demographics enables targeted strategies and maximizes customer engagement.
Women show a higher affinity (124 index) than men (87 index) for Coffee World. Gen Y exhibits a high affinity (121 index). Gen X (57 index) and Gen Z (57 index) are under-indexed relative to the average consumer. Marketing efforts should cater specifically to the preferences of women and Gen Y.