Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coffee Guru is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Coffee Guru performance in the Australia and how they change over time
See what factors influence Coffee Guru performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Coffee Guru' competitors in the Australia
An analysis of Coffee Guru' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows a brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Coffee Guru's market performance is at the 98th percentile, indicating a leading position in the Cafe & Restaurants industry in Australia. This means Coffee Guru captures a significant share of customer visits compared to its competitors, demonstrating strong brand appeal and customer loyalty. Performance peers in the same percentile: Four Seasons Korean Food, Sushi Paradise DFO Brisbane Airport, Harrigan's Hunter Valley, 行運煲仔 The Lucky Guys claypot, Suliya Bistro Lidcombe, and Leisurely coffee.
Customer satisfaction is key to brand loyalty and growth. Tracking CSAT helps understand how well Coffee Guru meets customer expectations.
Coffee Guru's overall customer satisfaction (CSAT) is 83%, a 2.9 percentage point increase year-over-year, indicating improved customer experience. Queensland shows the highest CSAT at 95%, while New South Wales shows significant growth of 35.3pp. Australian Capital Territory decreased by -2.9pp. The recent trend shows a slight fluctuation in CSAT over the last three months.
Average check reflects spending per customer visit. Monitoring this KPI helps assess pricing strategy and customer spending habits.
Coffee Guru's overall average check is 22.3 AUD, a decrease of 20.3% year-over-year. Queensland has the highest average check at 27.1 AUD, while Australian Capital Territory stands at 15.5 AUD. The average check has remained relatively stable over the last three months, hovering around 22.22 AUD.
Outlet count indicates brand reach and market presence. Monitoring outlets provides insights into expansion and regional focus.
Coffee Guru has 12 outlets in the Australian Capital Territory, 4 in New South Wales and 2 in Queensland. This distribution indicates a stronger presence in the Australian Capital Territory compared to other states. No growth data is available, meaning the number of outlets has remained the same during the observed time period.
Identifying competitors reveals the competitive landscape. Understanding cross-visitation helps refine marketing strategies.
Coffee Guru's top competitors based on cross-visitation are McDonald's (16.67%), Foodmandu Restaurant & Bar (8.33%), Subway (5.56%), Domino's Pizza (5.56%), and KFC (5.56%). A high cross-visitation rate with McDonald's suggests shared customer base for quick service options.
Traffic workload analysis helps optimize staffing. Understanding peak hours ensures adequate service and minimizes customer wait times.
Coffee Guru's peak traffic hours are between 9 AM and 12 PM, with the highest workload at 10 AM (62.8%). Traffic starts increasing at 6 AM, peaks mid-morning, and declines significantly after 3 PM. There is no traffic between 6 PM and 5 AM.
Understanding consumer segments helps target marketing. Gender and generational data inform tailored campaigns and product development.
Women are overrepresented among Coffee Guru consumers (Affinity Index 128), indicating a high affinity. Men are slightly underrepresented (Affinity Index 79). Gen X has a very high affinity to Coffee Guru (Affinity Index 512). These indexes help to understand representation of each segment relative to the average consumer.