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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chicken Express is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Chicken Express performance in the United Kingdom and how they change over time
See what factors influence Chicken Express performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Chicken Express' competitors in the United Kingdom
An analysis of Chicken Express' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chicken Express's market performance is at the 94th percentile, indicating a leading position in the Cafe & Restaurants industry in the United Kingdom. This means it captures more customer foot traffic than 94% of its competitors. Peers in a similar range include The Cornish Arms, The Glasshouse, Rosemont Restaurant & Cocktail Bar, SHIN Japanese Kitchen & Bar, Polite Vicar, and P&D Gran Caffe.
Customer satisfaction (CSAT) reflects how happy customers are with their experiences, influencing loyalty and brand reputation.
Chicken Express has an overall CSAT of 71%, a significant increase of 22.4 percentage points year-over-year. In England, the CSAT is 73%, with a growth of 23.2 percentage points. This indicates a substantial improvement in customer satisfaction across the United Kingdom.
Outlet count indicates brand reach, reflecting market presence and potential for customer access.
Chicken Express has 22 outlets in England and 1 outlet in Wales. The outlet distribution is heavily skewed towards England, which represents the largest part of outlets.
Knowing competitors reveals market landscape, informing strategies for differentiation and market share growth.
The top competitors for Chicken Express, based on customer cross-visitation, are McDonald's (20%), Flamin Grillicious (13.33%), KFC (13.33%), Starbucks (13.33%), and Patty&Bun (6.67%). This suggests significant overlap in customer base with these brands.
Understanding traffic workload by hour helps optimize staffing, manage resources, and enhance customer experience.
Traffic workload for Chicken Express peaks between 11 AM and 10 PM, with the highest activity around 6 PM. Conversely, there is almost no traffic between 3 AM and 7 AM. This indicates the need for staffing and resource allocation during peak hours.
Analyzing consumer segments helps tailor marketing and product strategies, improving engagement and ROI.
Chicken Express shows high affinity with Men (138 index) and Gen Y (201 index), indicating these segments are overrepresented compared to the average consumer. Conversely, affinity with Women (42 index) is lower. This suggests that Chicken Express resonates more strongly with Men and Gen Y.