Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chatime is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Chatime performance in the Canada and how they change over time
See what factors influence Chatime performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Chatime' competitors in the Canada
An analysis of Chatime' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reflects brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Chatime, with a market performance of 99%, is a leading brand in Canada's Cafe & Restaurants industry. This high percentile indicates strong market presence and customer preference relative to competitors like Smitty's, Tandoori Haveli, Mughal Mahal, My Roti Place/My Dosa Place, Amir, and Benny&Co.
Customer satisfaction reveals brand perception and loyalty. Tracking overall CSAT and regional variations informs service improvements and targeted strategies.
Chatime's overall customer satisfaction is 78%, down 4.5pp year-over-year. Manitoba shows the highest CSAT (83%, up 11.9pp), while Alberta has the lowest (52%, down 4pp). This suggests regional differences in customer experience that need investigation and tailored solutions.
Number of outlets indicates brand reach. Tracking outlet distribution reveals geographic focus and expansion opportunities.
Chatime has 72 outlets in Ontario, dominating its presence in Canada. British Columbia has 17, followed by Manitoba and Nova Scotia with 4 each, Alberta with 2 and Saskatchewan with 1. This distribution highlights Ontario as a key market for Chatime.
Competitor analysis highlights top brands that customers also visit, revealing direct competition and cross-visitation patterns.
Tim Hortons (14.67%), McDonald's (10.38%), and Starbucks (6.26%) are the top competitors Chatime customers also visit in Canada. A&W Canada (5.01%) and Subway (4.11%) also show significant cross-visitation, pointing to opportunities for competitive differentiation.
Traffic workload by hours unveils peak times. Understanding customer flow helps optimize staffing and resource allocation.
Chatime's peak traffic occurs between 11 AM and 10 PM, with the highest workload between 2 PM and 7 PM. This data informs optimal staffing and resource allocation during those peak hours, with significantly lower activity between midnight and 10 AM.
Understanding consumer segments by gender and generation informs targeted marketing. Affinity indices reveal engagement and interest levels.
Chatime's customer base shows overrepresentation among women (124 affinity index) and underrepresentation among men (84 affinity index). Gen Z shows high affinity (165 affinity index), followed by Gen Y (111 affinity index) and Gen X (62 affinity index).