Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
C9 Chocolate and Gelato is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence C9 Chocolate and Gelato performance in the Australia and how they change over time
See what factors influence C9 Chocolate and Gelato performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of C9 Chocolate and Gelato' competitors in the Australia
An analysis of C9 Chocolate and Gelato' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference in the industry.
C9 Chocolate and Gelato's market performance is at the 99th percentile, indicating a leading position. This signifies strong customer preference and competitive advantage, outperforming peers like Bouillon L'Entrecôte, Chef Saab - Restaurant - Caroline Springs, Slim's Quality Burger, Italian Street Kitchen, Sushi Edo and Broadbeach Tavern, which are also at the 99th percentile.
Customer satisfaction reflects loyalty and brand perception, impacting business growth and reputation.
Overall customer satisfaction for C9 Chocolate and Gelato is 88%, a decrease of 3.9 percentage points year-over-year. Satisfaction is 88% in both New South Wales (down 4.9pp) and Victoria (down 0.9pp). The trend shows a slight decrease in CSAT from April (89.11%) to June (86.23%) 2025.
Number of outlets shows brand reach, market presence, and expansion strategy effectiveness.
C9 Chocolate and Gelato has 17 outlets in New South Wales and 7 in Victoria. New South Wales represents the location with the highest quantity of stores.
Competitor analysis reveals market dynamics, helping to refine strategies and gain a competitive edge.
Top competitors for C9 Chocolate and Gelato, based on customer cross-visitation, include KFC (3.74%), Mad Mex (2.80%), Hanok Korean BBQ (2.80%), Yo-Chi (2.80%), and Gelato Messina (2.80%). This indicates shared customer interest in these brands.
Traffic workload insights optimize staffing, promotions, and resource allocation for peak efficiency.
Traffic workload for C9 Chocolate and Gelato peaks between 3 PM and 7 PM, reaching a maximum of 53.18% at 4 PM. The lowest traffic is observed between midnight and 9 AM.
Understanding consumer segments enables targeted marketing and personalized experiences for better ROI.
C9 Chocolate and Gelato's customer base shows a high affinity among women (Index 99), slightly less than men (Index 101). Gen X (Index 128) and Gen Y (Index 125) exhibit very high affinity for the brand, indicating stronger engagement compared to the average consumer.