Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
British Airways is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence British Airways performance in the United Kingdom and how they change over time
See what factors influence British Airways performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of British Airways' competitors in the United Kingdom
An analysis of British Airways' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, reflecting its competitive strength and customer preference in the Cafe & Restaurants industry.
British Airways holds a leading market performance with a percentile of 98, positioning it in the top 2% of brands. This indicates strong customer preference. Performance peers include Poke House, Apollo’s Greek Restaurant, JENKI Matcha, Yum Cha, Navigation at Stoke Bruerne, and Murati's Pizzeria.
Customer satisfaction is crucial for brand loyalty and business growth, reflecting the quality of service and overall customer experience.
British Airways' overall customer satisfaction is 65%, a decrease of 4.1 percentage points year-over-year. Satisfaction in England is at 64%, down by 1.5 percentage points. CSAT increased significantly from April (55.38%) to June (85.71%) in 2025, indicating improvements in customer experience over time.
Outlet numbers indicate market reach and growth potential, showcasing the brand's physical presence and expansion strategy.
British Airways has 4 outlets in England and 1 in Scotland. England constitutes 100% of the bar fill, while Scotland constitutes 25%. This distribution indicates a stronger presence in England compared to Scotland.
Understanding competitors is vital for strategic positioning, revealing which brands attract similar customers and informing competitive strategies.
The top competitors for British Airways, based on customer cross-visitation, are McDonald's (8), Starbucks (6), Costa Coffee (4), Megan's at the (2), and Georgian Boat (2). This shows that British Airways customers also frequently visit these establishments.
Traffic workload analysis helps optimize staffing and resource allocation, aligning operational efficiency with customer demand throughout the day.
Traffic workload for British Airways peaks between 11:00 and 13:00, reaching 67.63 and 66.6 respectively. The lowest traffic is between 0:00 and 4:00, indicating minimal activity during these hours. The restaurant sees increased traffic starting at 5:00.
Consumer segments reveal audience demographics, enabling targeted marketing and tailored experiences to improve engagement and brand affinity.
Women have an affinity index of 59 and Men 127. Gen X has an affinity index of 279, indicating it is overrepresented compared to average, while Gen Y has an affinity index of 29, suggesting it is under-indexed.