Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ben's Fast Food is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Ben's Fast Food performance in the United States and how they change over time
See what factors influence Ben's Fast Food performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Ben's Fast Food' competitors in the United States
An analysis of Ben's Fast Food' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference by indicating brand’s share of foot traffic within the industry.
Ben's Fast Food, with a market performance percentile of 96 in the United States' Cafe & Restaurants industry, holds a leading market position. This high percentile indicates that Ben's Fast Food captures a significant portion of customer traffic compared to its competitors. Performance peers in the same percentile range include Chicago Avenue HotDogs, Wipeout Bar & Grill, Boss Burgers and Gyros, Del Campo Empanadas, de mi Abuelita, and Country Burger.
Customer satisfaction reflects brand perception, impacting loyalty and revenue. Monitoring CSAT helps identify areas for service improvements and strategic adjustments.
Ben's Fast Food has an overall customer satisfaction (CSAT) of 78%, a slight increase year-over-year. Colorado shows high CSAT (84%), while California and Washington show lower CSAT (80% and 50%, respectively), with California having a CSAT decrease. Recent CSAT scores varied between 68.75% and 81.82% from April to June 2025. These differences highlight regional variations in customer experience that may require targeted strategies.
Average check indicates customer spending per visit, influencing revenue. Tracking this metric informs pricing strategies and menu optimization efforts.
The overall average check for Ben's Fast Food is $15.30, reflecting a 3.5% decrease year-over-year. In California, the average check is $15.60 with no change. The average check values varied between $15.00 and $15.71 from April to June 2025. These small variations suggest relatively stable spending habits among customers.
Outlet count indicates market reach. Tracking outlet distribution informs expansion strategy and overall brand accessibility across different locations.
Ben's Fast Food has a total of 17 outlets in the United States. California has the highest number of outlets (10), while New York, Colorado, District of Columbia, Washington, Georgia, Illinois, Massachusetts, and Pennsylvania each have 1 outlet. The concentration of outlets in California suggests a strong regional presence in that state, with other states having a limited presence.
Competitor analysis reveals market dynamics. Knowing cross-visitation patterns helps refine competitive strategies to attract and retain customers effectively.
The top competitors for Ben's Fast Food, based on cross-visitation, are Starbucks (9.30%), Wendy's (6.98%), CAVA (4.65%), Dutch Bros Coffee (4.65%), and McDonald's (4.65%). This indicates that customers who visit Ben's Fast Food also frequently visit these brands, highlighting potential direct and indirect competition in the cafe and restaurant industry.
Traffic workload reveals peak operational times. Understanding workload distribution helps optimize staffing and resource allocation for customer service.
Ben's Fast Food experiences peak traffic between 19:00 and 22:00, with the highest traffic workload at 21:00 (52.05). Traffic is minimal between 01:00 and 07:00. This distribution indicates that Ben's Fast Food is most popular during dinner and late-night hours, requiring appropriate staffing during these peak times.
Understanding consumer segments informs targeted marketing. Gender and generation insights help tailor strategies to resonate with key customer demographics.
Ben's Fast Food customer base shows a high affinity for men (Index 129) and Gen Y (Index 144). There is a lower affinity for women (Index 66) and Gen X (Index 55). These affinity indexes suggest that marketing efforts may resonate more strongly with Gen Y males, while there may be opportunities to better engage Gen X and female consumers.