Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ben & Florentine is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Ben & Florentine performance in the Canada and how they change over time
See what factors influence Ben & Florentine performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Ben & Florentine' competitors in the Canada
An analysis of Ben & Florentine' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference.
Ben & Florentine's market performance is leading, with a 99th percentile ranking. This shows strong competitive strength and high customer preference within Canada's Cafe & Restaurants industry. Performance peers include Brar's, Afghan Flame - Tomken - OPENING SOON, Mumbai Local Modern Indian Cuisine, 3 Amigos, National Sweets and Restaurant, and Blenz Coffee.
CSAT reflects customer happiness and loyalty, directly influencing brand reputation and repeat business. Monitoring trends helps address issues.
Ben & Florentine's overall CSAT is 66%, a decrease of 6.4pp year-over-year. Manitoba shows the highest CSAT at 78% with a slight increase, while Quebec has the lowest at 63% and a decrease. Ontario shows a strong growth of 7.9pp, while Nova Scotia remains unchanged.
Average check reveals spending habits. Increases show growing revenue per customer. Decreases may signal value perception changes.
The overall average check for Ben & Florentine is 26.3 CAD, a 3.1% increase year-over-year. Manitoba has the highest average check at 31.2 CAD, while Quebec's is 25.8 CAD. There is no growth data for any province.
Outlet count indicates brand reach and expansion strategy. Growth reflects investment and market confidence; decline suggests consolidation.
Ben & Florentine has 64 outlets in Canada. Quebec has the most with 58, followed by Manitoba with 3, Nova Scotia with 2, and Ontario with 1. This distribution shows a strong presence in Quebec with limited presence elsewhere.
Competitor analysis reveals market dynamics and pinpoints brand positioning, guiding strategies for differentiation and customer retention.
The top competitors for Ben & Florentine based on cross-visitation are McDonald's (15.61%), Tim Hortons (15.40%), A&W Canada (5.70%), Subway (5.49%), and St-Hubert (5.27%). This indicates considerable overlap in customer base with fast-food chains.
Traffic workload identifies peak hours, optimizing staffing and resource allocation to improve service and customer experience.
Ben & Florentine experiences peak traffic workload between 9 AM and 12 PM, reaching 53.92% at 11 AM. Traffic is minimal between 3 PM and 6 AM, indicating business predominantly occurs during breakfast and brunch hours.
Consumer segment data allows tailored marketing, matching product offerings to demographic traits for better engagement and ROI.
Women (affinity index 105%) are over-represented among Ben & Florentine's customers, while men (97%) are slightly under-represented. Gen X (127%) shows a high affinity, whereas Gen Y (77%) and Gen Z (74%) are under-indexed.