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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Acai Express is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Acai Express performance in the United States and how they change over time
See what factors influence Acai Express performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Acai Express' competitors in the United States
An analysis of Acai Express' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
Acai Express holds a leading market performance position at the 98th percentile. This strong standing signifies a high degree of customer preference and a significant competitive advantage. Performance peers in the same percentile: Puerto Vallarta Mexican Grill and Cantina, Tuckaway Tavern and Butchery, The Bloom Lounge, Kailash Parbat, Sunset Bagels, The Win~Dow.
Customer satisfaction (CSAT) is crucial for brand loyalty and growth, reflecting how well the brand meets customer expectations.
Acai Express demonstrates a solid customer satisfaction level at 73%, with a slight increase of 0.8 percentage points year-over-year. However, CSAT varies significantly by location, with Texas showing the highest satisfaction (84%) but also a substantial decrease (-16pp). Puerto Rico (63%) and Florida (59%) also show decreased satisfaction.
Average check measures the amount customers spend per visit, indicating pricing strategy effectiveness and customer spending habits.
The overall average check for Acai Express is $14.8, with no change year-over-year. Puerto Rico has an average check of $13.7 USD. The average check experienced slight fluctuations, increasing to $15.53 in June 2025.
The number of outlets reflects brand reach and market presence, influencing accessibility and brand visibility.
Acai Express has a total of 36 outlets. The majority are located in Puerto Rico (29 outlets), followed by Florida and South Carolina (2 outlets each). Texas, New Jersey and Georgia each have one outlet.
Identifying key competitors through cross-visitation patterns enables strategic positioning and competitive advantage.
The top competitors for Acai Express, based on customer cross-visitation, are McDonald's (12.61%), El Mesón Sandwiches (9.91%), Burger King (9.01%), Olive Garden Italian Restaurant (9.01%), and Wendy's (8.11%). These insights can inform strategies to differentiate Acai Express and retain customers.
Traffic workload analysis identifies peak hours, aiding staffing and resource allocation for optimal customer service.
Acai Express experiences peak traffic workload between 11 AM and 7 PM, with the highest traffic at 64.01% at 6 PM. There is little to no traffic before 7 AM. This data helps optimize staffing and resource allocation.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies.
Acai Express shows a high affinity with women (index 105) and Gen Y (index 116). Gen Z is at 102, while Gen X is under-indexed at 92. This suggests that marketing efforts might resonate well with women and Gen Y consumers. Men are at 96.