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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence WEST performance in the Japan and how they change over time
See what factors influence WEST performance in the Japan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of WEST' competitors in the Japan
An analysis of WEST' competitors in the Japan
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
WEST is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
WEST's market performance in Japan's Cafe & Restaurants industry is at the 53rd percentile, indicating an average/above average market standing. This means WEST captures a moderate share of customer traffic compared to competitors like Yakiniku Gorichan, Tonkatsu New Babe, Asakusa-Gyukatsu, The God Diner, Yomenya Goemon, and Hamachan, who share a similar percentile.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT scores indicate a strong customer base.
WEST's overall customer satisfaction in Japan is 73%, a 4.3 percentage point increase year-over-year. Saga Prefecture shows the highest CSAT at 84%, while Chiba Prefecture has the lowest at 75%. This suggests generally positive customer experiences, with regional variations influencing overall satisfaction.
Average check reveals customer spending habits, influencing revenue. Monitoring this KPI helps optimize pricing and promotions for increased profitability.
WEST's average check in Japan is 1.6K JPY, a 39.2% increase year-over-year. Fukuoka Prefecture has the highest average check at 1.9K JPY. This indicates customers are spending more per visit, potentially due to menu changes or successful upselling strategies.
Outlet count indicates market reach and growth potential. Tracking this metric informs expansion strategies and competitive positioning within the industry.
WEST has 73 outlets in Fukuoka Prefecture, the highest number among the listed prefectures in Japan. Kumamoto Prefecture has 20 outlets. This distribution highlights Fukuoka as a key market for WEST, with other prefectures representing growth opportunities.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain market share and differentiate the brand effectively.
WEST's top competitors in Japan, based on customer cross-visitation, are McDonald's (10.25%), 店 (8.09%), Joyfull (7.73%), Sukesan Udon (7.55%), and 店 (5.94%). This indicates that customers who visit WEST also frequent these establishments, suggesting potential areas for competitive differentiation.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations and enhanced customer experience during peak hours.
WEST experiences peak traffic workload between 12:00 and 13:00 (65.18 and 60.84 respectively), with another peak around 19:00 (51.66). Traffic is lowest between 3:00 and 5:00. This data informs staffing and resource allocation to meet customer demand effectively throughout the day.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to resonate with specific demographics for increased engagement.
WEST's customer base shows a high affinity towards women (79%) and Gen Z (123%), while showing under-indexed affinity for Gen Y (70%). This suggests that marketing efforts should focus on attracting and retaining female and Gen Z customers, while re-evaluating strategies to engage Gen Y.