Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Thai Express performance in the United Kingdom and how they change over time
See what factors influence Thai Express performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Thai Express' competitors in the United Kingdom
An analysis of Thai Express' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Thai Express is in the lower 43% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Thai Express's market performance is in the lower 43% of brands in the United Kingdom's Cafe & Restaurants industry. This below average position indicates a need to improve its competitive standing. Performance peers in the same percentile range include Cinnamon Kitchen, Noodle&Dumpling, Fresco, The Tiffin Tin, Malocchio and Par 59.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Thai Express demonstrates strong customer satisfaction with an overall CSAT of 89%, a 0.5pp increase year-over-year. England shows a CSAT of 90% with a 1pp increase, while Scotland has a CSAT of 86% with a -1.2pp decrease. The CSAT trend from June to August 2025 shows fluctuations, peaking in July.
Average check indicates customer spending habits, influencing revenue and profitability strategies.
Thai Express has an overall average check of 20 GBP, a 0.2% increase year-over-year. Scotland's average check is 24.7 GBP, while England's is 18.8 GBP. The average check fluctuated between June and August 2025, peaking in August at 22.36 GBP.
Outlet count reflects brand reach and market presence, influencing accessibility and brand awareness.
Thai Express has a total of 10 outlets in the United Kingdom. England has 9 outlets, while Scotland has 1 outlet. This distribution highlights a stronger presence in England compared to Scotland.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation.
The top competitors for Thai Express, based on customer cross-visitation, are wagamama, JD Wetherspoon, and McDonald's, each with a 5.08% cross-visitation rate. Deacon's House Cafe and Badger & Co both have a 3.39% cross-visitation rate. This indicates shared customer interest with these brands.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Thai Express experiences peak traffic workload between 11:00 and 20:00, with the highest workload occurring between 14:00 and 17:00. There is minimal to no traffic workload between 0:00 and 9:00. This data suggests focusing resources during peak hours.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring strategies to specific demographics.
Thai Express's customer base shows a higher affinity among women (index 103) compared to men (index 98). Gen Z (index 155) and Gen Y (index 123) are overrepresented, indicating high affinity, while Gen X (index 69) is underrepresented.