Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Robert's Coffee performance in the Turkey and how they change over time
See what factors influence Robert's Coffee performance in the Turkey and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Robert's Coffee' competitors in the Turkey
An analysis of Robert's Coffee' competitors in the Turkey
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Robert's Coffee is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Robert's Coffee's market performance in Turkey is in the top 2% with a percentile of 98, indicating a leading position. This high percentile signifies strong customer preference. Performance peers include: BAĞDAT PÖÇ TANDIR, Gizli Cennet, Old Town Terrace Restaurant, Elmalli Pide, Köyüm gözleme kahvaltı saç kavurma yayık ayran, and Mabeyn Ocakbaşı, all at the same percentile.
Customer satisfaction (CSAT) reflects customer contentment, impacting loyalty and brand reputation. Tracking changes identifies areas for service improvement.
Robert's Coffee has an overall CSAT of 65% in Turkey, up 0.9pp year-over-year. Aegean Region shows 66% CSAT, down -5.2pp, while Mediterranean Region shows 63% CSAT, up 1.3pp. This indicates a need to investigate declining satisfaction in the Aegean Region, despite overall gains.
Average check reflects customer spending per visit. Increasing average check boosts revenue, revealing pricing power and customer willingness to spend.
Robert's Coffee's overall average check is 407.1 TRY, up 18.3% year-over-year. The Aegean Region has an average check of 514.6 TRY, while the Mediterranean Region has 369.2 TRY. The increase signifies higher revenue per customer, but regional variations warrant further investigation.
Number of outlets indicates brand reach and market presence. Expansion reflects growth strategy and potential for increased customer access.
Robert's Coffee has 7 outlets in the Mediterranean Region, 3 in the Marmara Region, and 2 in the Aegean Region. The Mediterranean Region has the highest concentration, highlighting its strategic importance for the brand.
Identifying competitors reveals the competitive landscape. Tracking cross-visitation informs strategies to attract and retain customers effectively.
Robert's Coffee's top competitors based on customer cross-visitation are Starbucks (10.99%), Mado (9.89%), Kahve Dünyası (8.79%), Shakespeare Coffee & Bistro (7.69%), and Köfteci Yusuf (6.59%). This shows these brands share a significant portion of Robert's Coffee customers.
Traffic workload by hours helps optimize staffing and resource allocation. Understanding peak hours ensures efficient service and customer satisfaction.
Robert's Coffee experiences peak traffic between 17:00 and 21:00, with a maximum traffic workload of 59.95% at 21:00. Traffic is minimal between 1:00 and 6:00. This data shows the need to optimize staffing during evening hours.
Analyzing consumer segments by gender and generation informs targeted marketing. Affinity insights enable tailored positioning for customer engagement.
Robert's Coffee's customer base shows high affinity among women (90 index) and Gen Y (142 index). This indicates that women, Gen Y customers show high interest relative to average customer and targeted strategies toward these segments could be effective.