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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Poindexter Coffee performance in the United States and how they change over time
See what factors influence Poindexter Coffee performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Poindexter Coffee' competitors in the United States
An analysis of Poindexter Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Poindexter Coffee is in the lower 17% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Poindexter Coffee's market performance is in the lower 17%, indicating a critically low market standing. This means the brand captures a smaller share of customer traffic compared to its competitors. Performance peers in the same percentile range include La Semilla, The Blue Point, Mooo's Creamery, The Muse Whiskey Bar & Coffee Shop, Marakanda Restaurant, and El Encebollado de Rossy.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Monitoring CSAT helps identify areas for service improvement.
Poindexter Coffee's overall CSAT is 66%, a significant decrease of 18.2 percentage points year-over-year, indicating declining customer satisfaction. Tennessee shows a CSAT of 57%, with a decrease of 22.4 percentage points. The CSAT dynamic data shows a drop from 79.31 in June 2025 to 39.13 in August 2025, signaling a critical need to address customer concerns.
Number of outlets indicates brand reach and market presence. Tracking outlet distribution helps assess geographic coverage and expansion potential.
Poindexter Coffee has a total of 12 outlets across the United States. Michigan and Tennessee each have 2 outlets, while Iowa, Maryland, California, Wisconsin, Washington, Rhode Island, Virginia, and South Carolina each have 1 outlet. The distribution shows a limited but diverse geographic presence.
Identifying competitors reveals market rivals and customer preferences. Analyzing cross-visitation helps understand competitive dynamics and customer choices.
Poindexter Coffee's top competitors, based on customer cross-visitation, include Burger King (10%), Disotto (5%), Paradice Homemade Ice Cream (5%), The Landing Restaurant (5%), and Hudson Clearwater (5%). Burger King shows a higher cross-visitation rate, suggesting shared customer base or visit patterns.
Traffic workload by hours reveals peak and off-peak times. Understanding traffic patterns helps optimize staffing and resource allocation.
Poindexter Coffee experiences peak traffic workload between 6 AM and 4 PM, with the highest workload around 9 AM (59.64). Traffic significantly decreases after 5 PM, with minimal activity from 8 PM to 5 AM. This indicates a strong morning and midday business, with a need to optimize resources accordingly.
Understanding consumer segments enables targeted marketing. Analyzing gender and generation mix helps tailor strategies to specific demographic groups.
Poindexter Coffee's consumer base shows a higher affinity index for men (149) compared to women (48). Among generations, Gen X has the highest affinity (146), followed by Gen Z (119), and Gen Y (67). This suggests that men and Gen X are overrepresented in Poindexter Coffee's customer base, while women and Gen Y are underrepresented relative to the average consumer.