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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Ole & Steen performance in the United Kingdom and how they change over time
See what factors influence Ole & Steen performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Ole & Steen' competitors in the United Kingdom
An analysis of Ole & Steen' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Ole & Steen is in the top 1% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
Cafés & Restaurants
Market performance percentile reveals competitive strength and customer preference, showing the brand's share of foot traffic in the industry.
Ole & Steen is in the leading position with a 99th percentile, indicating it captures a significant share of customer visits. This reflects strong brand preference and effective market penetration compared to peers like Saravanaa Bhavan, Inamo, SUSHISAMBA, Byron, Dixy chicken, and Purezza, who are within the same range.
Customer satisfaction reflects brand loyalty and service quality. Monitoring CSAT helps identify areas for improvement and predict future customer behavior.
Ole & Steen's overall customer satisfaction is 81%, a decrease of 5.1 percentage points year-over-year. The CSAT in England mirrors the overall value. While generally positive, the downward trend suggests investigating factors impacting customer experiences to prevent further decline.
Average check reveals customer spending habits. Tracking this KPI helps in menu optimization and understanding pricing effectiveness.
The average check for Ole & Steen is £10.80, which is a 3.8% decrease year-over-year. This indicates that customers are spending slightly less per visit. Further review of purchasing habits is recommended to identify potential causes.
Outlet count indicates market reach and expansion. It reflects the brand's ability to penetrate and serve different geographic areas.
Ole & Steen has 25 outlets in England. Maintaining the current number shows consistent presence, indicating stability in operations within the region during the reporting period.
Competitor analysis identifies key market rivals. Understanding cross-visitation patterns informs strategies to attract and retain customers.
McDonald's, Nando's, GAIL's Bakery, Caffè Nero and Pret A Manger are the top competitors based on cross-visitation. A high cross-visitation to McDonald's suggests opportunity to capture additional market share by understanding shared customer base.
Traffic workload by hour reveals peak operational times. This information aids in staffing and resource allocation to optimize customer service.
Traffic workload peaks between 9 AM and 1 PM, with the highest activity around noon. This indicates the busiest hours for Ole & Steen, requiring maximum staffing during this period. Traffic is minimal during early morning and late evening.
Consumer segments reveal customer demographics. Gender and generational insights enable targeted marketing and product development.
Women (Affinity Index 121) are over-represented compared to Men (Affinity Index 84). Gen Y (Affinity Index 132) are over-represented, while Gen X (Affinity Index 71) are under-represented, and Gen Z (Affinity Index 100) aligns with the average. Tailoring marketing and offers to these segments may increase engagement.