Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Ocean performance in the Jordan and how they change over time
See what factors influence Ocean performance in the Jordan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Ocean' competitors in the Jordan
An analysis of Ocean' competitors in the Jordan
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Ocean is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Ocean's market performance is at the 68th percentile, indicating an average/above average market standing. This means Ocean captures more customer traffic than 67% of its competitors in Jordan's Cafe & Restaurants industry. Performance peers in the same percentile include Cattleya Restaurant and Cafe, Dar Ne'meh, مطعم كرم العنب - عمان, Ardh cafe / ارض كافيه, and Abu Jbara.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Ocean's overall customer satisfaction is 57%, a decrease of 2.8 percentage points year-over-year. Satisfaction varies by location: Balqa shows high satisfaction (83%), while Amman is lower (54%). This suggests a need to investigate and address satisfaction drivers in Amman.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and promotions.
The average check for Ocean in Amman is 25.50 JOD. There is no overall average check value. The average check in Amman remained stable year-over-year. Dynamic data shows fluctuations between 24.08 JOD and 28.24 JOD during the reporting period.
Outlet count indicates brand reach and market presence. More outlets can mean greater accessibility and brand visibility for customers.
Ocean has 17 outlets in Jordan. Most are in Amman (13), followed by Zarqa (2), Balqa (1), and Aqaba (1). This distribution highlights Amman as Ocean's primary market, with opportunities for expansion in other regions.
Identifying top competitors helps understand market dynamics and benchmark performance. Cross-visitation reveals shared customer base and competitive overlap.
Ocean's customers also frequently visit McDonald's (10.66% cross-visitation), Zuhoor AlShafa Restaurant and Grills (8.47%), and Habibah Sweets (6.83%). This indicates these brands compete for the same customer base, suggesting opportunities for Ocean to differentiate its offerings.
Traffic workload by hour shows peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Ocean experiences peak traffic between 4 PM and 8 PM, with the highest workload around 6 PM (66.91). Traffic is minimal in the early morning hours. This data informs staffing and promotional strategies to optimize service during peak times.
Understanding consumer segments by gender and generation enables targeted marketing. Affinity insights inform positioning strategies to resonate with key demographics.
Ocean's customer base shows a higher affinity towards men (index 132) and Gen X (index 181). Women are under-indexed (index 54), as are Gen Y (index 89). This suggests marketing efforts could be tailored to better engage women and Gen Y.