Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence NetCafé performance in the South Africa and how they change over time
See what factors influence NetCafé performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of NetCafé' competitors in the South Africa
An analysis of NetCafé' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
NetCafé is in the lower 9% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
NetCafé is in the lower 9% of brands, indicating a critically low market performance. This suggests a need to improve its competitive standing. Performance peers in the same percentile: Pieta se plek, Braza Langenhoven park, Chong Qing Huo Guo Hot Pot Restaurant, My happy place (The old Coffin Cafe), SKYE Rooftop Bar and Restaurant, Sol Kitchen.
Customer Satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
NetCafé's overall CSAT is 67%, a significant increase of 17.6 percentage points year-over-year. Western Cape shows high satisfaction (76%), while Gauteng is lower (54%). The CSAT trend shows improvement from June to August 2025, indicating positive changes in customer experience.
Number of Outlets indicates brand reach and market presence, influencing accessibility and overall revenue potential.
NetCafé has 29 outlets in South Africa, with the majority (17) located in Gauteng. KwaZulu-Natal has 6 outlets, and Western Cape has 3. North West, Limpopo, Eastern Cape and Free State each have 1 outlet, indicating uneven distribution.
Identifying key competitors allows for strategic benchmarking and understanding of market dynamics and competitive advantages.
NetCafé's top competitors include Mugg & Bean (50% cross-visitation), Blue Marlin (25%), Cafe & Terrace at Labotessa Luxury Boutique Hotel (25%), Dulcé Cape Gate (25%), and vida e caffè (25%). Mugg & Bean is the most frequently visited by NetCafé's customers.
Traffic Workload analysis reveals peak hours, enabling optimized staffing and resource allocation for enhanced customer service.
NetCafé experiences peak traffic workload between 8:00 and 19:00, with the highest workload around 14:00-15:00. Traffic is minimal between 21:00 and 5:00, suggesting operational adjustments during off-peak hours.
Understanding consumer segments enables targeted marketing, product development, and personalized customer experiences, maximizing ROI.
Women (135 affinity index) are overrepresented among NetCafé's consumers, while men (66 affinity index) are underrepresented. Gen X (185 affinity index) shows high affinity, while Gen Y (91 affinity index) is slightly under-indexed.