Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence NetCafé performance in the South Africa and how they change over time
See what factors influence NetCafé performance in the South Africa and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of NetCafé' competitors in the South Africa
An analysis of NetCafé' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
NetCafé is in the top 14% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals brand strength, reflecting customer preference and competitive edge within the Cafe & Restaurants industry.
NetCafé's Market Performance is at the 86th percentile, indicating above average market standing in South Africa. It means NetCafé captures more customer traffic than 86% of its peers. Marilyn's 60's Diner, Westdene Fruiterers, Bohemian Groove Cafe, Shalimar Delights️, The Grill Room at The Oyster Box Hotel, and La Vie Lente are peers within the same or adjacent percentile.
Customer Satisfaction reflects brand perception and loyalty, critical for retention and attracting new customers in Cafe & Restaurants.
NetCafé's overall Customer Satisfaction is 50%, a 16.7 percentage point increase year-over-year. Western Cape shows high satisfaction (76%), while Gauteng is lower (32%) and decreased by 5.5 percentage points. The upward trend from May to July suggests improving customer experiences.
Number of Outlets indicates market presence and expansion, influencing brand visibility and customer accessibility.
NetCafé has 17 outlets in Gauteng, 6 in KwaZulu-Natal, 3 in Western Cape, and 1 each in North West, Limpopo, Eastern Cape, and Free State. Gauteng is the primary market. This distribution shapes brand reach and service availability across South Africa.
Competitor analysis reveals market dynamics, guiding differentiation and competitive strategies in the Cafe & Restaurants sector.
NetCafé's customers also visit Green and Gold (40%), Mugg & Bean (40%), Papachinos (20%), Seattle Coffee Company (20%), and Gelato Mania (20%). These brands represent key competitors, highlighting shared customer bases and competitive overlap in South Africa.
Traffic Workload reveals peak hours and operational efficiency, enabling resource allocation and service optimization for NetCafé.
NetCafé experiences peak traffic between 8 AM and 6 PM, with the highest workload around noon (12 PM and 1 PM). There is minimal traffic workload between 9 PM and 6 AM, indicating operational hours and customer preferences. This guides staffing and marketing strategies.
Consumer Segments drives targeted marketing, tailoring strategies to maximize engagement and relevance for distinct customer groups.
NetCafé shows high affinity with Women (148 index) and Gen Y (187 index). Women and Gen Y are over-represented compared to the average consumer. Men are under-represented (61 index). This suggests marketing should focus on attracting Men.