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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Klein's performance in the Germany and how they change over time
See what factors influence Klein's performance in the Germany and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Klein's' competitors in the Germany
An analysis of Klein's' competitors in the Germany
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Klein's is in the lower 30% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Klein's market performance is at the 30th percentile, indicating a below average market standing. This means Klein's captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Maestro Gemüse Kebab Erlangen, Malatang 麻辣煮義, Stadtmauer am, Beyzade Restaurant, Höhengasthaus Landwassereck, and Alte Fischerei.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT generally correlates with better business outcomes.
Klein's overall customer satisfaction is 69%, a decrease of 7.3 percentage points year-over-year. This indicates a decline in customer happiness. The CSAT in North Rhine-Westphalia is also 69%, reflecting the overall trend. The dynamic CSAT data shows fluctuations, with a peak in May 2025 and a subsequent decline.
Outlet count indicates market presence and growth potential. Tracking changes informs expansion strategies and competitive positioning within the industry.
Klein's has 32 outlets in North Rhine-Westphalia. There is no growth value provided, so we can assume that the number of outlets has not changed during the period. This indicates a stable presence in the region.
Identifying top competitors helps refine strategies. Understanding customer overlap reveals opportunities for differentiation and targeted marketing efforts.
Klein's top competitors based on customer cross-visitation are McDonald's (11.11%), L'Osteria (9.26%), and Burger King (7.41%). Restaurant Lavendel and Bäckerei Schneider GmbH both have a cross-visitation of 3.70%. This indicates that customers who visit Klein's also frequently visit these fast-food and restaurant chains.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
Klein's traffic workload peaks between 9 AM and 12 PM, with the highest workload at 10 AM (51.48%). Traffic is minimal between 8 PM and 5 AM. This data suggests that Klein's experiences the highest customer activity during the late morning and early afternoon hours.
Understanding consumer segments enables targeted marketing. Tailoring strategies to specific demographics enhances engagement and maximizes campaign effectiveness.
Klein's consumer base shows a slightly higher affinity among women (102) compared to men (98). Among generations, Gen X has an affinity index of 89, Gen Y has 71, and Gen Z has 90. This indicates that women are slightly overrepresented, while Gen X, Gen Y and Gen Z are underrepresented compared to the average consumer.