Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence HARBS performance in the Japan and how they change over time
See what factors influence HARBS performance in the Japan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of HARBS' competitors in the Japan
An analysis of HARBS' competitors in the Japan
In Cafés & Restaurants
·Jul – Sep 25
HARBS is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
HARBS' market performance is at the 52nd percentile in Japan's Cafe & Restaurants industry, indicating an average market standing. This means HARBS is positioned in the middle relative to its competitors. Performance peers in the same percentile range include Shabu-shabu Tonton, Moheji, Hitomebore Sannomiya main branch, 新時代 阪急三宮駅西口店, Naniwaya, and 海の家 SEASIDE LOUNGE 由比ヶ浜 BBQ.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
HARBS' overall customer satisfaction is 68%, a slight increase of 0.1 percentage points year-over-year. Kanagawa Prefecture shows the highest CSAT at 78% with a significant increase of 15.9 percentage points. Other regions like Aichi, Osaka, Kyoto, and Hyogo Prefectures show decreased CSAT scores. The CSAT trend fluctuated between 65.97 and 70.67 during the reporting period.
Average check reveals spending habits, reflecting pricing strategy effectiveness and customer willingness to spend per visit.
The overall average check for HARBS is 2.1K JPY, a 4.1% increase year-over-year. Kanagawa and Osaka Prefectures have the highest average check at 2.2K JPY. Kyoto Prefecture's average check is 1.9K JPY, while Aichi Prefecture's is 1.8K JPY. The average check fluctuated between 2037.50 JPY and 2124.03 JPY during the reporting period.
Number of outlets indicates brand reach and market presence, influencing accessibility and overall revenue potential.
HARBS has 7 outlets each in Osaka and Aichi Prefectures, representing the highest concentration. Kyoto and Kanagawa Prefectures each have 2 outlets. This distribution highlights key markets for HARBS within Japan.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
HARBS' top competitors based on cross-visitation are Starbucks (10.14%), McDonald's (6.21%), Ichiran (6.00%), Jojoen (4.35%), and Afuri (3.93%). This indicates that customers who visit HARBS also frequently visit these brands, suggesting potential areas for competitive differentiation and marketing strategies.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
HARBS experiences peak traffic workload between 11:00 AM and 7:00 PM, with the highest workload at 2:00 PM (65.73%). Traffic is minimal during early morning hours (0:00 AM - 9:00 AM) and late evening hours (9:00 PM - 11:00 PM). This data informs staffing and resource allocation strategies.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring strategies to specific demographics.
HARBS' customer base shows a higher affinity among women (114 index) compared to men (90 index). Among generations, Gen Z shows the highest affinity (125 index), while Gen X (89 index) and Gen Y (91 index) are under-indexed. This suggests that HARBS is particularly appealing to Gen Z and women.