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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Grand Indonesia performance in the Indonesia and how they change over time
See what factors influence Grand Indonesia performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Grand Indonesia is right in the middle
Sample of brands in the same percentile
An analysis of Grand Indonesia' competitors in the Indonesia
An analysis of Grand Indonesia' competitors in the Indonesia
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Grand Indonesia's market performance is at the 50th percentile, indicating an average market position. This means the brand's foot traffic is on par with the median within its competitive set. Performance peers in the same percentile range include Mie Gacoan Bondowoso, Mie Gacoan Bekasi - Cikoronjo Cibarusah, Mie Gacoan Bekasi - Juanda, Bakmi Kota 21, Mie Gacoan Dago, and Lusa By/Suka - Cafe & Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT scores often correlate with repeat business and positive word-of-mouth.
Grand Indonesia's overall CSAT is 90%, a high score indicating strong customer satisfaction. However, there's a slight decrease of 0.5 percentage points year-over-year. CSAT in Java is also 90%, mirroring the overall trend. The CSAT dynamic data shows fluctuations between 86.97% and 92.13% during the reporting period.
Average check (Avg Check) indicates how much customers spend per visit, influencing revenue. Monitoring Avg Check helps optimize pricing and promotions.
The average check for Grand Indonesia in Java is 142.4K IDR. There is no overall average check value or delta provided. The dynamic data shows fluctuations in average check, ranging from 139139.34 IDR to 156081.08 IDR during the reporting period.
Number of outlets reflects brand reach and market presence. More outlets can increase accessibility and brand visibility, driving revenue growth.
Grand Indonesia has 32 outlets in Java. This indicates a concentrated presence in this region. There is no growth data available, so it's not possible to determine if the number of outlets has changed.
Identifying top competitors helps understand the competitive landscape. Cross-visitation data reveals brands frequently visited by Grand Indonesia's customers.
The top competitors for Grand Indonesia, based on cross-visitation, are Pizza Hut (4.65%), KFC (4.26%), Starbucks (3.88%), Remboelan (3.10%), and Kopi Kenangan (3.10%). This indicates that customers who visit Grand Indonesia also frequently visit these brands.
Traffic workload by hours reveals peak and off-peak times. Understanding traffic patterns helps optimize staffing and resource allocation for better customer service.
Grand Indonesia experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest workload occurring between 6:00 PM and 8:00 PM. Traffic is minimal during the early morning hours (12:00 AM - 9:00 AM).
Analyzing consumer segments by gender and generation informs targeted marketing. Affinity insights guide positioning strategies to resonate with key demographics.
Grand Indonesia's customer base shows a slightly higher affinity towards women (102) compared to men (98). Among generations, Gen Z shows the highest affinity (145), followed by Gen Y (98), and Gen X (38). This suggests that Gen Z is overrepresented among Grand Indonesia's customers, while Gen X is underrepresented.