Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Gloria Jean's Coffees performance in the Cyprus and how they change over time
See what factors influence Gloria Jean's Coffees performance in the Cyprus and how they change over time
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Available by subscription
An analysis of Gloria Jean's Coffees' competitors in the Cyprus
An analysis of Gloria Jean's Coffees' competitors in the Cyprus
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Gloria Jean's Coffees is in the top 13% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's foot traffic share, reflecting competitive strength and customer preference in the Cafe & Restaurants industry.
Gloria Jean's Coffees, with a market performance of 87 in Cyprus, holds an average/above average position. This means the brand captures a significant portion of customer traffic compared to peers such as Oceanos Fish Tavern, Anatolia Restaurant, Psomi & Elia, La Cultura Del Gusto, Fresh House Bar and Restaurant and Koralli seafood. This position indicates a solid market presence and customer loyalty.
Customer satisfaction (CSAT) reflects customer happiness. Monitoring CSAT helps understand service quality and identify areas for improvement.
Gloria Jean's Coffees has a CSAT of 74% in Cyprus, down by 8.5 percentage points year-over-year. This indicates a decline in customer satisfaction. The CSAT in Cyprus is 72%, also showing a significant decrease. These trends suggest a need to investigate factors affecting customer experience to improve satisfaction levels.
Outlet count indicates brand reach. Tracking outlet numbers shows expansion progress and market penetration in different regions.
Gloria Jean's Coffees has 8 outlets in Cyprus and 1 in Northern Cyprus. This shows a stronger presence in Cyprus compared to Northern Cyprus, indicating potential opportunities for further expansion in the latter region. The distribution of outlets reflects the brand's current market coverage.
Competitor analysis identifies key players. Understanding competitors' performance informs strategic decisions to maintain or improve market share.
Gloria Jean's Coffees' customers also visit Ocean Basket (30%), McDonald's (25%), Ithaki Garden Restaurant (15%), Edem's yard (15%), and Pizza Hut (10%). Ocean Basket and McDonald's are primary competitors based on cross-visitation. Understanding these preferences can inform strategies to enhance customer retention.
Traffic workload reveals peak hours. Analyzing traffic patterns optimizes staffing and resource allocation to enhance customer service.
Gloria Jean's Coffees experiences peak traffic between 11:00 AM and 8:00 PM, with the highest workload around 8:00 PM. This suggests the need for increased staffing and resources during these hours to handle customer demand efficiently. Traffic is minimal during the night.
Understanding consumer segments helps tailor marketing. Gender and generation insights improve targeting and customer engagement strategies for brand growth.
Gloria Jean's Coffees' consumer base in Cyprus shows a higher affinity from women (index 61), showing that they are underrepresented. Men show an overrepresentation (index 126) indicating higher affinity. Gen X (index 141) is overrepresented, while Gen Y (index 91) is slightly underrepresented, and Gen Z (index 101) is fairly represented.