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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Gloria Jean's Coffees performance in the United Arab Emirates and how they change over time
See what factors influence Gloria Jean's Coffees performance in the United Arab Emirates and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gloria Jean's Coffees' competitors in the United Arab Emirates
An analysis of Gloria Jean's Coffees' competitors in the United Arab Emirates
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Gloria Jean's Coffees is in the top 23% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference.
Gloria Jean's Coffees holds the 77th percentile, an above average position. This shows good market standing, indicating customer preference. Peers Rashed Ali Cafeteria, Grill Hub Restaurant and Cafeteria, Al Mustaqbal Restaurant, مطعم التيرنتفز | ALTERNATIVES RESTAURANT, Madhura Restaurant and Asian 5 - One Central share this percentile.
Customer satisfaction reflects brand perception, impacting loyalty and future growth, making it a critical KPI.
Gloria Jean's Coffees' customer satisfaction is 41%, a decrease of 25.3 percentage points year-over-year. This indicates a negative trend in customer perception. The CSAT in Dubai is also at 41%, mirroring the overall decline.
Outlet count indicates market presence and expansion, directly influencing brand accessibility and revenue potential.
Gloria Jean's Coffees has 9 outlets in Dubai, 1 in Fujairah Emirate, and 1 in Abu Dhabi Emirate. Dubai accounts for the majority of outlets, indicating a strong market presence there.
Competitor analysis identifies key rivals, revealing market dynamics and opportunities for differentiation.
Gloria Jean's Coffees' customers also visit Bait Al Mandi, L'ETO, IHOP, Baker Street Cafe, and Bosnian House. Bait Al Mandi, L'ETO, and IHOP each have a cross-visitation rate of 16.67%.
Traffic workload reveals peak hours, informing staffing and resource allocation for optimal service.
Gloria Jean's Coffees experiences peak traffic between 10 AM and 7 PM, with the highest workload around 6 PM (56.57%). Traffic is minimal between midnight and 7 AM.
Understanding consumer segments enables targeted marketing, improving engagement and campaign effectiveness.
Women (82% affinity) are strongly represented among Gloria Jean's Coffees customers. Men are overrepresented at 111%. Gen Y is significantly overrepresented (138% affinity) indicating a high affinity.