Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gloria Jean's Coffees performance in the New Zealand and how they change over time
See what factors influence Gloria Jean's Coffees performance in the New Zealand and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gloria Jean's Coffees' competitors in the New Zealand
An analysis of Gloria Jean's Coffees' competitors in the New Zealand
In Cafés & Restaurants
·Jul – Sep 25
Gloria Jean's Coffees is in the lower 29% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Gloria Jean's Coffees holds the 29th percentile in market performance, indicating a below average market position. This suggests that the brand captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Madame Social Eatery & Bar, The Conservatory, Dagu Rice Noodle, Kokodak Chicken, The Taj Indian Kitchen, and Chutneys - South Indian Restaurant.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Gloria Jean's Coffees has an overall customer satisfaction (CSAT) of 77%, a decrease of 3.5 percentage points year-over-year. Waikato shows high satisfaction at 100%, while Auckland has a lower CSAT of 70%. The trend shows CSAT fluctuating between 68.75% and 84.48% during the reporting period.
Average check reveals customer spending habits, crucial for pricing strategies and revenue optimization.
The overall average check for Gloria Jean's Coffees is 26.3 NZD, a 19% increase year-over-year. Auckland's average check is also 26.3 NZD. The average check remained relatively stable at 23.75 NZD throughout the observed months.
Outlet count indicates market reach and brand presence, influencing accessibility and growth potential.
Gloria Jean's Coffees has a total of 15 outlets in New Zealand. Auckland has the highest number of outlets with 7, followed by Wellington with 3, Waikato with 2, and Tasman, Canterbury and Bay of Plenty with 1 each.
Identifying competitors helps refine strategies, understand market dynamics, and capture market share.
The top competitors for Gloria Jean's Coffees, based on customer cross-visitation, are McDonald's (16%), Robert Harris (12%), Room 205 Coffee House (8%), BurgerFuel (8%), and Nando's (8%). This indicates that customers who visit Gloria Jean's Coffees also frequent these establishments.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency.
Gloria Jean's Coffees experiences peak traffic between 9 AM and 1 PM, with the highest workload at 12 PM (61.11%). Traffic is minimal during early morning hours (0-4 AM) and gradually increases from 5 AM. There is a significant drop in traffic after 5 PM.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Women are over-represented among Gloria Jean's Coffees consumers (95%), while men are slightly over-represented (104%). Gen X consumers show a very high affinity (454%), indicating a strong preference for the brand among this generation.