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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence freshens performance in the United States and how they change over time
See what factors influence freshens performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of freshens' competitors in the United States
An analysis of freshens' competitors in the United States
In Cafés & Restaurants
·Jul – Sep 25
freshens is in the lower 15% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
freshens is in the lower 15% of brands, indicating a critically low market performance. This suggests freshens has a smaller share of customer traffic compared to its peers. Performance peers include Skinny's Bar & Grill, Ripple Conifer, Siam Orchid, Clay Oven Grill & Bar, Honey Field Pancake House & Restaurant, and Matty's Grill and Pancake House.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Tracking CSAT helps identify areas for service improvement.
Overall customer satisfaction for freshens is 52%, a decrease of 8.6 percentage points year-over-year. CSAT varies by location, with Georgia showing 62% satisfaction and Texas at 0%. The CSAT trend decreased from 63.16% in June 2025 to 30% in August 2025.
Number of outlets indicates brand reach and market presence. Growth in outlets reflects expansion and investment in the brand.
freshens has a varying number of outlets across states. Texas has the most with 5, followed by Georgia and Florida with 3 each. Pennsylvania, Tennessee, Indiana, Washington and Ohio, South Carolina each have 2, and Minnesota has 1.
Identifying top competitors helps understand the competitive landscape and benchmark performance against industry rivals.
The top competitors for freshens, based on customer cross-visitation, are Firehouse Subs (11.76%), Panda Express (11.76%), Torchy's Tacos (5.88%), QDOBA Mexican Eats (5.88%), and King Kong (5.88%). This indicates customers who visit freshens also frequent these establishments.
Traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation.
Traffic workload for freshens peaks between 10 AM and 7 PM, with the highest traffic around 12-2 PM. Traffic is minimal during early morning hours (12 AM - 5 AM), suggesting these are off-peak times.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies, enhancing campaign effectiveness.
The consumer base for freshens shows affinity indexes of 100 for both Women and Men. Gen X has an affinity index of 66, Gen Y has an affinity index of 121, and Gen Z has an affinity index of 215. Gen Z is over-represented, while Gen X is under-represented.