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Managing Partner, Global Business Development
In Cafés & Restaurants
·Jun – Aug 25
Franklin Coffee House is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Franklin Coffee House performance in the Greece and how they change over time
See what factors influence Franklin Coffee House performance in the Greece and how they change over time
Available by subscription
Available by subscription
An analysis of Franklin Coffee House' competitors in the Greece
An analysis of Franklin Coffee House' competitors in the Greece
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
Cafés & Restaurants
Market Performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Franklin Coffee House holds a leading position with a 98th percentile rank. This indicates a strong market presence, outperforming most competitors. Performance peers in the same range include Taverna Amelia, Mike Restaurant, Zaytouna all day food - Ολοήμερο εστιατόριο, Thymari Restaurant, ΚΑΦΕΤΕΡΙΑ ΧΑΓΙΑΤΙ - ΒΑΣΙΛΕΙΟΥ Μ.- ΠΑΠΑΒΑΣΙΛΕΙΟΥ Α., and Dimitris Ammoudi Taverna.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue growth. Tracking changes identifies areas for improvement.
Overall customer satisfaction for Franklin Coffee House is 83%, a decrease of 3.7 percentage points year-over-year. Macedonia and Thrace show the highest CSAT at 90% with 5pp growth, while Thessaly and Central Greece have the lowest at 68% with -22.3pp decrease. A declining CSAT trend requires attention to improve customer experience.
Average check (transaction value) highlights spending habits and revenue potential. Monitoring its trend informs pricing strategies and promotional effectiveness.
The overall average check for Franklin Coffee House is 5.20 EUR, an increase of 4.3% year-over-year. Thessaly and Central Greece show an average check of 5.80 EUR. Stable or increasing average check indicates positive spending habits. Menu or service adjustments might be needed to improve the revenue.
Outlet count indicates brand reach and market penetration. Tracking distribution across regions helps optimize expansion and manage operational resources.
Franklin Coffee House has 33 outlets in Thessaly and Central Greece, 8 in Macedonia and Thrace, 5 each in Attica and Epirus and Western Macedonia, and 2 in Aegean. The concentration in Thessaly and Central Greece suggests a strategic focus in that region, while other regions offer expansion opportunities.
Understanding competitor overlap reveals direct rivals and potential partnership opportunities, informing strategies to differentiate and capture market share.
Top competitors for Franklin Coffee House, based on customer cross-visitation, are Mikel Coffee (7.01%), Coffee Island (5.10%), McDonald's (4.46%), Goody's Burger House (4.46%), and De-Tox Cafe (4.46%). These brands attract a similar customer base, indicating direct competition for customer loyalty and market share.
Analyzing traffic patterns helps optimize staffing, promotions, and resource allocation to match peak demand and improve operational efficiency.
Traffic workload peaks between 9 AM and 8 PM, reaching its highest point at 11 AM (56.08%). Activity significantly decreases after 9 PM, reaching its lowest point between 1 AM and 5 AM (below 1%). Adjustments to staffing and promotions should align with these peak and off-peak hours.
Understanding consumer demographics enables targeted marketing, enhancing relevance and improving engagement with specific customer groups.
Women show high affinity (72) and men(121) with Franklin Coffee House. Gen X has affinity index (100), Gen Y (99), and Gen Z (28). Focused marketing strategies that resonate with the preferences and needs of each gender and generation may improve customer acquisition and loyalty.