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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence DONQ performance in the Japan and how they change over time
See what factors influence DONQ performance in the Japan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
DONQ is in the lower 18% of brands
Sample of brands in the same percentile
An analysis of DONQ' competitors in the Japan
An analysis of DONQ' competitors in the Japan
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
DONQ's market performance is in the lower 18%, indicating a critically low market standing. Performance peers in the same range include Kokoro, Asean cafe, 日本海直送 とれとれ海鮮丼 マルセン, Rocco's California Style Tacos ラッコズカリフォルニアスタイルタコス, Yasube, and 囲炉裏と天ぷら よつば.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustained growth.
DONQ's overall CSAT is 77%, a 0.5 percentage point increase year-over-year. Osaka Prefecture shows a high CSAT of 80% with a significant growth of 9.4 percentage points. This indicates positive customer sentiment, especially in Osaka.
Outlet count reflects brand reach and market presence, influencing accessibility and potential customer base.
DONQ has multiple outlets across Japan, with 2 in Saitama, Osaka, and Kanagawa Prefectures. Other prefectures like Okinawa, Mie, Hyogo, Shiga, and Ishikawa each have 1 outlet. This distribution shows a focused but not nationwide presence.
Identifying top competitors through cross-visitation helps understand market dynamics and competitive positioning.
DONQ's top competitors based on customer cross-visitation are McDonald's (17.39%), 店 (13.04%), Chateraise (8.70%), Denny's (8.70%), and Starbucks (8.70%). McDonald's has the highest overlap, indicating a significant portion of DONQ's customers also visit McDonald's.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation for optimal service.
DONQ experiences peak traffic between 10 AM and 7 PM, with the highest workload around 12 PM and 1 PM (approximately 59.64% and 59.87%, respectively). Traffic is minimal before 8 AM and after 9 PM.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies.
DONQ's customer base shows a higher affinity among women (63% value label, delta -37.02) and a very high affinity among men (127% value label, delta 27.19). Gen X shows a very high affinity (199% value label, delta 98.54), while Gen Y is under-indexed (96% value label, delta -3.96).