Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Dolly Dim Sum performance in the Malaysia and how they change over time
See what factors influence Dolly Dim Sum performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Dolly Dim Sum' competitors in the Malaysia
An analysis of Dolly Dim Sum' competitors in the Malaysia
In Cafés & Restaurants
·Jul – Sep 25
Dolly Dim Sum is ahead of most brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Dolly Dim Sum holds the 57th percentile in Malaysia's Cafe & Restaurants industry. This indicates an average/above average market standing. Performance peers in the same percentile range include Together Nasi Lemak, Samad Al Iraqi Restaurant, D'Sakra, 老上海脆皮烤鱼 Old Shanghai Restaurant & Bar, Damascus Bukit Bintang, and The Farmer 农家川湘菜馆 @石锅鱼@.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
Dolly Dim Sum boasts a high overall CSAT of 90%, a 0.3pp increase year-over-year. Pahang leads with 100% CSAT, followed by Selangor and Johor at 93%. Kuala Lumpur shows a slight decrease to 87%. This indicates strong customer approval across most locations, with an opportunity to improve satisfaction in Kuala Lumpur.
Average check (transaction value) indicates customer spending habits and pricing strategy effectiveness, influencing overall revenue.
The average check for Dolly Dim Sum varies by location. Kuala Lumpur leads at 75 MYR, followed by Pahang at 73.80 MYR and Selangor at 70.60 MYR. This suggests variations in spending habits across different states, with Kuala Lumpur customers spending slightly more per transaction.
Outlet count reflects brand reach and market presence, influencing accessibility and overall revenue potential.
Dolly Dim Sum has 5 outlets each in Selangor and Kuala Lumpur, and 1 outlet each in Penang, Johor, and Pahang. This distribution highlights a strong presence in key urban areas, with opportunities for expansion in other regions.
Identifying key competitors helps refine strategies, understand market dynamics, and improve competitive positioning.
Dolly Dim Sum's top competitors based on customer cross-visitation are Secret Recipe (3.32%), ZUS Coffee (3.32%), Madam Kwan's (2.84%), DÔME (2.37%), and Nando's (2.37%). This indicates that customers who visit Dolly Dim Sum also frequent these establishments, suggesting similar target audiences or dining preferences.
Understanding traffic workload by hour helps optimize staffing, manage resources, and improve customer experience during peak times.
Dolly Dim Sum experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest activity around 1:00 PM (59.56%) and 7:00 PM (57.40%). There is no traffic between 10:00 PM and 9:00 AM. This data suggests the need for adequate staffing and resource allocation during these peak hours to ensure efficient service.
Analyzing consumer segments by gender and generation enables targeted marketing and tailored product offerings, enhancing customer engagement.
Dolly Dim Sum's customer base shows a higher affinity among women (Index 126) and Gen X (Index 121). Gen Y also shows affinity (Index 102), while Gen Z is under-indexed (Index 97). This suggests that marketing efforts could be tailored to appeal more strongly to women and Gen X, while also exploring strategies to increase engagement with Gen Z.