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Managing Partner, Global Business Development
See what factors influence Dilek performance in the Turkey and how they change over time
See what factors influence Dilek performance in the Turkey and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Dilek' competitors in the Turkey
An analysis of Dilek' competitors in the Turkey
In Cafés & Restaurants
·Jun – Aug 25
Dilek is in the top 1% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing competitive strength and customer preference.
Dilek, with a market performance percentile of 99, is a leading brand. This indicates a high degree of customer preference and competitive strength in the Cafe & Restaurants industry in Turkey. Its performance peers include İskender, İnci Midye Kokoreç Mezitli, Bosfor Terrace & Grill, Taksim Anatolia Seafood Steak Kebap House, Dehliz Restaurant, and Hünkar Restaurant, also at the 99th percentile.
CSAT reflects customers' happiness, directly impacting loyalty and revenue. Monitoring changes identifies areas for service improvement.
Dilek's overall customer satisfaction (CSAT) is 57%, a decrease of 1.9 percentage points year-over-year. In the Marmara Region, CSAT is also 57%, with a similar decrease. The CSAT has increased during the observed period, from 51.09% in May to 63.87% in July 2025.
Average check is vital for revenue insights, showing spending per customer and informing pricing and marketing strategies.
Dilek's overall average check is 629.1 TRY, a 23.3% increase year-over-year. In the Marmara Region, the average check is also 629.1 TRY. The average check shows a slight increase between May and July 2025, indicating customers are spending more per visit.
Outlet count indicates brand reach and market presence. Changes reflect expansion or contraction, impacting market share and accessibility.
Dilek has 32 outlets in the Marmara Region. This shows a concentrated presence in this region, suggesting it is a key market for the brand. The number of outlets has not changed during the reporting period.
Competitor analysis shows who else customers visit, revealing market dynamics and cross-promotional or competitive opportunities.
Dilek's top competitors, based on cross-visitation, are Kahve Dünyası (4.64%), Sosyal Tesisleri (3.38%), Burger King (3.38%), Hafiz Mustafa 1864 (2.95%), and Köfteci Yusuf (2.53%). This data indicates the brands that Dilek's customers also frequent, highlighting potential areas for competitive focus or strategic partnerships.
Traffic workload reveals peak hours, guiding staffing and promotions to optimize service and revenue during busy periods.
Dilek experiences peak traffic workload between 10 AM and 8 PM, with the highest workload around 4 PM. Traffic is minimal between midnight and 6 AM. These traffic patterns can inform staffing decisions and promotional timing.
Understanding consumer segments enables targeted marketing, product development, and tailored experiences to maximize engagement and loyalty.
Dilek's customer base is composed of Women with an affinity index of 114, indicating high affinity, and Men with an affinity index of 93. Gen X is also strongly represented (affinity index of 139), with Gen Y also over-represented (affinity index of 114).