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Managing Partner, Global Business Development
See what factors influence Costa Coffee performance in the Saudi Arabia and how they change over time
See what factors influence Costa Coffee performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Costa Coffee' competitors in the Saudi Arabia
An analysis of Costa Coffee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Costa Coffee is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Costa Coffee holds a leading position with a percentile of 99 in Saudi Arabia's Cafe & Restaurants industry. This signifies a strong market presence. Performance peers include Catch22, Aseeb Restaurant, Alhamra Albukhari | الحمراء البخاري, Kultúra, Operation Falafel, and جزار | JAZZAR, all within a similar top-tier market range.
Customer satisfaction is a key indicator of brand loyalty and service quality, directly impacting revenue and long-term business success.
Costa Coffee's overall customer satisfaction in Saudi Arabia is 83%, a decrease of 6.7 percentage points year-over-year. Satisfaction varies by region: Makkah Region (87%), Eastern Province (80%), and Riyadh Region (77%). This shows a need to address satisfaction, especially in the Eastern and Riyadh regions.
Average check reflects customer spending habits and is a direct indicator of revenue generation per transaction.
The overall average check for Costa Coffee in Saudi Arabia is 38.2 SAR, a 1.3% decrease year-over-year. Regional averages vary: Makkah Region (40.7 SAR), Riyadh Region (37.3 SAR), and Eastern Province (29.3 SAR). The Eastern Province shows a lower average check compared to other regions.
Identifying key competitors and cross-visitation patterns informs strategic positioning and helps understand customer preferences.
Costa Coffee's customers in Saudi Arabia also frequently visit McDonald's (10.23%), Dunkin' (8.59%), Al Baik (8.05%), Half Million (6.96%), and Starbucks (6.96%). This shows shared customer base and competition in the quick-service and cafe sectors.
Understanding consumer segments by gender and generation enables targeted marketing, product development, and tailored customer experiences.
Costa Coffee's customer base in Saudi Arabia shows a higher affinity among women (index 126) and Gen Z (index 170), indicating these groups are overrepresented. Men (index 89) and Gen X (index 54) are underrepresented. This suggests a need to tailor strategies to better engage these underrepresented groups.