Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chocolato performance in the Canada and how they change over time
See what factors influence Chocolato performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chocolato' competitors in the Canada
An analysis of Chocolato' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chocolato is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Chocolato's MARKET PERFORMANCE is at the 97th percentile, indicating a leading position in the Cafe & Restaurants industry in Canada. This means Chocolato outperforms most competitors. Performance peers in the same percentile range include Santa Lucia Pizza and Panera Bread.
CSAT measures customer happiness, impacting loyalty and revenue. Tracking CSAT helps identify areas for improvement and strengthens customer relationships.
Chocolato's overall customer satisfaction (CSAT) is 81%, an increase of 8 percentage points year-over-year, demonstrating improved customer happiness. Ontario shows the highest CSAT at 86%, followed by Quebec at 78%, each with positive growth.
Outlet count indicates brand reach and expansion. Monitoring growth helps assess market penetration and inform expansion strategies.
Chocolato has 22 outlets in Canada, with 16 located in Quebec, 5 in Ontario, and 1 in Manitoba. This distribution shows a strong presence in Quebec compared to other provinces.
Identifying top competitors helps refine strategies and maintain a competitive edge. Understanding customer preferences aids in targeted improvements.
McDonald's and Tim Hortons are key competitors, each visited by 13.51% of Chocolato's customers. Subway and A&W Canada are also notable, with 8.11% cross-visitation. La Pizzateria has a cross-visitation of 6.08%.
Traffic workload analysis shows peak hours. Helps optimize staffing and resource allocation to enhance customer experience and operational efficiency.
Chocolato experiences peak traffic workload between 18:00 and 20:00, with the highest at 19:00 (50.90%). Traffic is lowest between 0:00 and 3:00. This indicates when staffing should be increased.
Analyzing consumer segments helps tailor marketing. Understanding gender and generational preferences enhances engagement and ROI.
Women show a high affinity (90%) and Men (107%) with the brand. Gen X show high affinity of 158%, while Gen Y has an affinity of 100%.