Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Chicken Xpress performance in the South Africa and how they change over time
See what factors influence Chicken Xpress performance in the South Africa and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
An analysis of Chicken Xpress' competitors in the South Africa
An analysis of Chicken Xpress' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chicken Xpress is in the top 19% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Chicken Xpress holds the 81st percentile, positioning it as an average brand. This indicates moderate market share and requires strategies to outperform peers like San Giuseppe, Thornhill Hotel, Allure Rooftop Lounge, Brewsky Coffee, BoaVida, and La strada cafe-Italian street food Rynfield.
Customer satisfaction is vital for loyalty, directly impacting revenue and brand perception. Tracking CSAT helps identify areas for service improvement.
Chicken Xpress's overall customer satisfaction is 70%, a decrease of 11.8 percentage points year-over-year, indicating a decline in customer perception. Gauteng shows 68% satisfaction, down by 12.5 percentage points. This requires immediate attention to service and product quality to regain customer trust.
Outlet count indicates market reach and brand presence, reflecting expansion strategy effectiveness and competitive positioning within the industry.
Chicken Xpress has 11 outlets in Gauteng, 6 in KwaZulu-Natal, 3 in Mpumalanga, 2 in North West, and 1 in Northern Cape. Gauteng dominates, representing the largest market presence. Expansion strategies should consider regional market potential.
Identifying top competitors by cross-visitation reveals direct rivals and shared customer base, informing targeted competitive strategies and marketing efforts.
RocoMamas is a significant competitor, sharing 33.33% customer visitation with Chicken Xpress. Yankys, John Dory's, Funchal Cafe, and Al-Hamra each share 16.67%. Strategies should focus on differentiating from RocoMamas and understanding shared customer preferences.
Traffic workload analysis identifies peak hours, enabling efficient staffing, optimized resource allocation, and improved customer service during busy periods.
Traffic workload peaks between 9:00 AM and 7:00 PM, with the highest activity around 1:00 PM (49.62%). Chicken Xpress experiences minimal traffic between 11:00 PM and 7:00 AM. Staffing and resource allocation should align with these peak hours to optimize operations.