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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chicken Express performance in the United Kingdom and how they change over time
See what factors influence Chicken Express performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chicken Express' competitors in the United Kingdom
An analysis of Chicken Express' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chicken Express is in the top 6% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals a brand’s share of foot traffic, showing competitive strength and customer preference in the industry.
Chicken Express holds a market performance percentile of 94 in the United Kingdom's Cafe & Restaurants industry, indicating a leading position. This places Chicken Express in the top 6% of brands. Its peers include The Turnpike, The Adelphi, Pizza Da Mario, The Pukka Peacock, The Listing, and Philippe Conticini, all holding a similar market position.
Customer Satisfaction (CSAT) is a key performance indicator (KPI) that reflects customers’ happiness with a company's products, services, or experiences.
Chicken Express demonstrates a customer satisfaction rate of 65% in the United Kingdom, reflecting moderately positive customer sentiment. This represents a significant increase of 12.6 percentage points year-over-year, indicating improving customer experiences. CSAT in England stands at 66%, reflecting consistent satisfaction across the region. The dynamic CSAT data shows fluctuating satisfaction levels between May and July 2025.
Outlet count indicates brand reach and market presence, crucial for assessing market penetration and expansion strategy.
Chicken Express has 24 outlets in the United Kingdom, showing its physical presence. England accounts for 23 outlets, representing a significant portion of the brand's footprint. Wales has 1 outlet, suggesting a smaller presence in that region. Further analysis into outlet performance across different locations would be useful.
Competitor analysis identifies key rivals and customer cross-visitation patterns, informing competitive strategy and market positioning.
Chicken Express's top competitors in the United Kingdom, based on customer cross-visitation, are McDonald's (11.54%), Starbucks (7.69%), Domino's Pizza (7.69%), and Las Iguana's (7.69%). L'ETO exhibits a cross-visitation of 3.85%. This indicates the brands Chicken Express customers also visit, allowing a focus for competitive strategies.
Understanding traffic workload by hours helps optimize staffing and resources to meet customer demand efficiently.
Peak traffic workload for Chicken Express in the United Kingdom occurs between 11:00 AM and 10:00 PM, with the highest activity around 6:00 PM (45.50%). There is minimal activity between 1:00 AM and 10:00 AM. These insights help optimize staffing and resource allocation.
Analyzing consumer segments helps tailor marketing to specific demographics, improving engagement and effectiveness.
Chicken Express customers in the United Kingdom show distinct gender and generational preferences. Affinity Index shows that women have a higher affinity (57% against average 100%) compared to men (131% against average 100%). Gen Y consumers show a high affinity (171% against average 100%), while Gen X consumers are underrepresented (51% against average 100%).