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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chatime performance in the United Kingdom and how they change over time
See what factors influence Chatime performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chatime' competitors in the United Kingdom
An analysis of Chatime' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chatime is in the top 4% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength and customer preference via its share of foot traffic relative to industry competitors.
Chatime, with a market performance of 96, is a leading brand, placing it in the top 4%. This indicates strong customer preference and competitive strength. Peers in a similar range include Noshe Afghan Restaurant Coffee House, Old Harkers Arms, Naru, Old Custom House, Padstow, Faber Wine & Seafood Restaurant, and Flanagan'S Apple, all at position 96.
Customer satisfaction is crucial for understanding brand perception and loyalty, directly impacting long-term business success.
Chatime's overall customer satisfaction is 56%, a decrease of 17.9 percentage points year-over-year. In England, customer satisfaction is 58%, with a decrease of 15.5 percentage points. The trend shows fluctuation throughout the period. This suggests a need to investigate and address factors impacting customer experiences.
Outlet count indicates brand reach and expansion strategy, reflecting investment and market penetration within a specific region.
Chatime has 19 outlets in England, 1 in Northern Ireland, and 1 in Wales. England accounts for the majority of Chatime's presence in the United Kingdom. The low number of outlets in Northern Ireland and Wales may represent areas for potential expansion.
Competitor analysis identifies key market rivals and customer preferences, informing strategies to enhance competitive positioning.
Chatime's customers also visit Burger & Lobster (11.43%), Tealith Bubble Tea (8.57%), Nando's (8.57%), Vivo Amigo Cardiff (5.71%), and Pizza Hut (5.71%). Burger & Lobster sees the highest cross-visitation. This shows the potential to attract customers from these brands.
Traffic workload patterns are essential for optimizing staffing and resource allocation to meet customer demand efficiently.
Chatime experiences peak traffic between 11 AM and 8 PM, with the highest workload around 1 PM. Traffic is minimal before 10 AM and after 10 PM. Staffing and inventory should be adjusted based on this peak workload, especially between 11am and 8pm.
Understanding consumer segments allows for tailored marketing, improving engagement and brand resonance with specific demographics.
Women show a higher affinity (108%) towards Chatime compared to men (94%). Gen Z has a significantly high affinity (202%), while Gen Y is at 100% and Gen X shows an under-indexed affinity at 72%. Focus marketing efforts towards Gen Z, while also targeting Gen Y and women.