Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Caffè Napoli performance in the Italy and how they change over time
See what factors influence Caffè Napoli performance in the Italy and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Caffè Napoli' competitors in the Italy
An analysis of Caffè Napoli' competitors in the Italy
In Cafés & Restaurants
·Jun – Aug 25
Caffè Napoli is in the lower 44% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Caffè Napoli's market performance is at the 44th percentile, indicating a below average market position. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile range include L'antica pizzeria di Trevi, Farinella Terminal 1, Trattoria Antellesi, Ristorantino Filia, Classique Bistrò, and Premiata Forneria Tropea.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Tracking CSAT helps identify areas for service improvement.
Caffè Napoli's overall CSAT is 84%, a decrease of 1.8 percentage points year-over-year, indicating a slight decline in customer satisfaction. In Lombardy, CSAT is 86%, with a decrease of 3.3 percentage points. The CSAT trend shows fluctuations between May and July 2025.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy and customer spending habits.
Caffè Napoli's overall average check is 7.1 EUR, a 25% increase year-over-year, suggesting customers are spending more per visit. In Lombardy, the average check is also 7.1 EUR, with no growth. The average check fluctuated between May and July 2025.
Number of outlets indicates brand reach and market presence. Tracking outlet distribution helps assess market coverage and expansion efforts.
Caffè Napoli has 17 outlets in Lombardy, 1 in Piedmont, and 1 in Emilia-Romagna. Lombardy accounts for the majority of the brand's outlets, indicating a strong regional presence. There is no growth data available for the number of outlets.
Competitor analysis identifies key rivals and their customer overlap, informing competitive strategies and market positioning.
Caffè Napoli's top competitors based on customer cross-visitation are Starbucks (6.51%), Spùn Tiramisù (5.33%), All'Antico Vinaio (4.73%), Venchi Cioccolato e Gelato (4.73%), and Assaje (4.14%). This indicates that customers who visit Caffè Napoli also frequent these brands.
Traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Caffè Napoli experiences peak traffic between 7 AM and 5 PM, with the highest workload around 10 AM and 11 AM (55.18%). Traffic is minimal between 10 PM and 5 AM, indicating the brand's operational hours and customer visit patterns.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance.
Caffè Napoli's customer base shows a high affinity for women (93), indicating they are slightly underrepresented compared to the average. Men are overrepresented (107). Gen Y (145) and Gen Z (139) show high affinity, while Gen X (35) is underrepresented.