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Managing Partner, Global Business Development
See what factors influence Caffè Napoli performance in the Italy and how they change over time
See what factors influence Caffè Napoli performance in the Italy and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Caffè Napoli' competitors in the Italy
An analysis of Caffè Napoli' competitors in the Italy
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Caffè Napoli is in the top 1% of brands
Sample of brands in the same percentile
Market performance shows brand's share of foot traffic, competitive strength, and customer preference in the Cafe & Restaurants industry.
Caffè Napoli holds a leading market position with a percentile of 99 in Italy's Cafe & Restaurants sector, placing it in the top 1%. This indicates a strong competitive advantage and high customer preference. Peers such as Ristorante Hostaria al Cavallo pizza e cicchetti, Oggi Gelato, THE ROOF, Cisbù, Gelateria La Carraia and IMPASTO are within the same percentile range.
Customer satisfaction reflects the quality of customer experience, influencing loyalty, brand reputation, and long-term business success.
Caffè Napoli's overall customer satisfaction stands at 84%, a slight decrease of 2 percentage points year-over-year. In Lombardy, customer satisfaction is at 85%, with a decrease of 3.6 percentage points. The CSAT levels show customer loyalty may need reinforcing with better service and proactive customer service.
Average check value indicates customer spending per visit, influencing revenue and profitability in the Cafe & Restaurants sector.
The average check for Caffè Napoli is 7.10 EUR, a 25% increase year-over-year, suggesting customers are spending more per visit. Lombardy maintains the same average check of 7.10 EUR. Increasing average check signals more efficient and effective sale strategies.
Number of outlets indicates brand reach and market penetration, reflecting expansion and customer accessibility in the industry.
Caffè Napoli has 16 outlets in Lombardy and 1 in Piedmont. Lombardy is the main region for the brand, with Piedmont indicating a lower presence.
Understanding competitors helps refine strategies, identify opportunities, and maintain a competitive edge in the Cafe & Restaurants market.
Caffè Napoli's top competitors based on customer cross-visitation include Starbucks (6.43%), Spùn Tiramisù (5.26%), Venchi Cioccolato e Gelato (4.68%), All'Antico Vinaio (4.68%), and Assaje (4.09%). These insights show potential areas for competitive differentiation to attract and retain customers.
Analyzing traffic workload helps optimize staffing, manage resources, and improve customer service during peak hours in Cafe & Restaurants.
Caffè Napoli experiences peak traffic between 9 AM and 2 PM, with the highest workload at 1 PM (55.48). Traffic is minimal during night. This shows the need of staff between morning and noon.
Consumer segment analysis by gender and generation informs targeted marketing, enhances customer engagement, and improves brand positioning.
Women have a high affinity (102 index), suggesting they are over-represented compared to the average customer. Men have an index of 99, so they are about as likely as the average customer to visit Caffè Napoli. Gen Y (145 index) and Gen Z (131 index) are over-represented. Gen X (39 index) are under-represented.
Cafés & Restaurants