Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Cafe Coffee Day performance in the India and how they change over time
See what factors influence Cafe Coffee Day performance in the India and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Cafe Coffee Day' competitors in the India
An analysis of Cafe Coffee Day' competitors in the India
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Cafe Coffee Day is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference within the cafe industry.
Cafe Coffee Day's market performance in India places it in the top 1%, indicating a leading position. This demonstrates strong market share and customer preference relative to competitors like Rang De Basanti Dhaba, Prasad Food Divine, Honest Restaurant, Pizza Express, Chili's Grill & Bar and Pind Balluchi. High percentile indicates a dominant brand presence.
Customer satisfaction reflects brand perception, influencing loyalty and revenue. Tracking CSAT helps identify areas for improvement and maintain a competitive edge.
Cafe Coffee Day's overall customer satisfaction in India is 64%, a slight decrease (-0.5pp) year-over-year. CSAT varies by state, with Jharkhand showing the highest satisfaction (84%) and significant growth (56.9pp). Delhi has 81% and Haryana 75%. Monthly CSAT fluctuated between 61.72% and 67.94% from May to July 2025, indicating some variability in customer experience.
Average check measures customer spending per visit, revealing pricing power and menu effectiveness. Higher average check typically correlates with increased revenue.
The average check for Cafe Coffee Day in India is INR 565.3, a 6.4% increase year-over-year. Delhi has the highest average check (INR 649.2). Monthly average check varied from INR 522.06 to INR 587.34 between May and July 2025. This indicates customers are spending more per visit, positively impacting revenue.
Outlet count indicates brand reach and market presence. A larger network expands accessibility and boosts brand visibility across different regions.
Cafe Coffee Day has 136 outlets in Karnataka, marking the largest presence. Other key states include Tamil Nadu (68), Maharashtra (64), West Bengal (57), and Delhi (46). The distribution of outlets by state highlights Cafe Coffee Day's strategic focus on certain regions within India.
Identifying top competitors helps understand market dynamics and customer preferences, guiding strategies for differentiation and market share growth.
Customers of Cafe Coffee Day also visit McDonald's (6.50% cross visitation), Taranng Take Away Cuisine (6.29%), Wow! Momo (6.23%), Shiv Sai Snacks Bar (6.13%) and Gupta Cafe (6.01%). These brands represent key competitors attracting similar customer segments within the cafe and restaurant industry in India.
Analyzing traffic workload by hour helps optimize staffing and resource allocation, ensuring efficient operations and enhanced customer service during peak times.
Cafe Coffee Day experiences peak traffic between 16:00 and 19:00, with the highest workload at 19:00 (61.49%). Traffic gradually increases from 06:00 to peak hours, then declines after 20:00. Understanding these patterns allows for better resource management and service optimization.
Analyzing consumer segments by gender and generation enables targeted marketing, improving engagement and brand affinity. Understanding segment affinities is key.
Cafe Coffee Day's customer base has a high affinity for women (88 index) compared to men (104 index). The generational mix shows Gen X (139 index) are over-indexed, indicating a higher-than-average engagement. Gen Y (94 index) and Gen Z (84 index) are under-indexed, suggesting opportunities for tailored strategies.