Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Black Ball performance in the Malaysia and how they change over time
See what factors influence Black Ball performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Black Ball' competitors in the Malaysia
An analysis of Black Ball' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Black Ball is in the lower 39% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Black Ball is in the lower 39% of brands, indicating a lagging market position. This means it captures less foot traffic than most competitors. Performance peers in the same percentile include FUIYOH! It’s UNCLE ROGER, Nasi Lemak Burung Hantu, Junior Kuppanna, Thirty Four Taman Emas, Fujiya Japanese Restaurant Melaka, and Bulgogi House Kota Damansara.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Overall customer satisfaction for Black Ball is 77%, a decrease of 3.4 percentage points year-over-year. Johor shows the highest satisfaction at 85% with a 1.2pp increase, while Selangor has the lowest at 68% with a 7.8pp decrease. This suggests regional differences in customer experience.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
The overall average check data is not available. Johor has an average check of 53.8 MYR, while Penang's is 13.1 MYR. The dynamic data shows a fluctuation from 60 MYR to 14.62 MYR over the observed period, indicating potential data inconsistencies or significant changes in customer spending.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Black Ball has the most outlets in Johor (11), followed by Selangor (8) and Penang (6). Negeri Sembilan, Perak, Perlis and Pahang have fewer outlets. This distribution highlights key markets and potential areas for expansion.
Competitor analysis identifies key rivals and cross-visitation patterns, informing competitive strategies.
The top competitors for Black Ball, based on cross-visitation, are Oriental Kopi 华阳 and ZUS Coffee, both with a 4.65% cross-visitation rate. Southern Kopi Setapak @The Palette 南豆餐厅, La Spiga D’oro and FUMAN BBQ HOUSE have a 2.33% cross-visitation rate. This indicates shared customer bases and potential areas for competitive focus.
Traffic workload analysis optimizes staffing and resource allocation based on peak hours.
Black Ball experiences peak traffic workload between 12:00 PM and 9:00 PM, with the highest activity around 8:00 PM (58.52%). Traffic is lowest in the early morning hours. This data informs staffing and operational adjustments to meet customer demand.
Understanding consumer segments enables targeted marketing and product development strategies.
Women are over-represented among Black Ball's consumers (affinity index 113), while men are under-represented (affinity index 89). Gen Z is significantly over-represented (affinity index 157), and Gen Y is also over-represented (affinity index 107). This suggests a strong appeal to younger, female consumers.