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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
إيسو كوفي - Esso Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence إيسو كوفي - Esso Coffee performance in the Saudi Arabia and how they change over time
See what factors influence إيسو كوفي - Esso Coffee performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of إيسو كوفي - Esso Coffee' competitors in the Saudi Arabia
An analysis of إيسو كوفي - Esso Coffee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
إيسو كوفي - Esso Coffee is a leading brand with a market performance percentile of 99 in Saudi Arabia's Cafe & Restaurants industry. This position indicates a strong market presence and high customer preference compared to its peers. Performance peers in the same percentile range include Khabrieh Lebanese Restaurant - خبرية مطعم لبناني, باست, كافتريا طابور فرع جيزان, Faroo5 | فروخ, Saadeddin, and Easy Bakery.
Customer satisfaction is key to loyalty. Tracking CSAT helps understand customer sentiment and improve service for repeat business.
إيسو كوفي - Esso Coffee demonstrates strong customer satisfaction in Saudi Arabia. The overall CSAT is 81%, a 5 percentage point increase year-over-year. The Makkah Region maintains a CSAT of 81%, indicating consistent positive customer experiences. The CSAT dynamic data shows fluctuations, with a peak in April 2025, but overall high satisfaction levels.
Average check reveals spending habits and pricing effectiveness, showing revenue per transaction and informing menu strategies.
The average check for إيسو كوفي - Esso Coffee is 57.6 SAR, a 17.9% decrease year-over-year. The Makkah Region has an average check of 57.6 SAR. The average check dynamic data shows a decreasing trend from April to June 2025. A declining average check could suggest changes in order patterns or pricing pressures.
Outlet count shows brand reach and growth. Tracking this metric reveals expansion and market penetration within the industry.
إيسو كوفي - Esso Coffee has 13 outlets in the Makkah Region of Saudi Arabia. This indicates a concentrated presence in this region, suggesting a strategic focus on serving customers within this area. The bar fill percentage of 100 suggests that all outlets are operational and contributing to the brand's presence.
Competitor analysis shows overlap in customer base and competitive landscape, guiding strategic positioning and marketing efforts.
The top competitors for إيسو كوفي - Esso Coffee, based on cross-visitation, are Al Baik (12.46%), McDonald's (10.54%), Barn's | بارنز (8.63%), Kudu (7.03%), and Starbucks (6.39%). This data reveals that customers who visit إيسو كوفي - Esso Coffee also frequently visit these other establishments, indicating shared customer preferences and competitive overlaps.
Traffic workload shows peak hours and customer flow, informing staffing and resource allocation for optimal service and efficiency.
The traffic workload for إيسو كوفي - Esso Coffee varies throughout the day. Peak traffic occurs between 21:00 and 22:00, with workload values of 64.51 and 65.25 respectively. The lowest traffic workload is observed between 3:00 and 5:00. Understanding these patterns helps in optimizing staffing levels and managing resources to meet customer demand effectively.
Consumer segment analysis helps tailor marketing. Gender and generation insights enable targeted campaigns and optimized product positioning.
Women are overrepresented among إيسو كوفي - Esso Coffee's consumers, with an affinity index of 136 (36.33 above average). Men are slightly underrepresented, with an affinity index of 85 (-14.8 below average). Gen Y demonstrates a high affinity, with an index of 145 (45.39 above average). This data suggests that marketing efforts could be tailored to appeal more strongly to female and Gen Y consumers.